At the company, as a Senior Presales Consultant, you will collaborate with account teams, prospects, and existing customers to qualify and scope requirements, with a view to helping them understand how the company ERP, EAM, and Service Management Solutions will deliver positive outcomes for their organization. You will need to be comfortable having close dialogue with external stakeholders, including C-level technical management and architectural teams to position the company as the partner of choice for the adoption and enablement of the company solutions in our core industry verticals. Often, you will act as the lead interface between our customer and local & offshore delivery teams.
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Key Responsibilities
- In this role, you will be a strong voice for our customers, bringing technical, industry, and business acumen to the forefront to meet our customer’s needs
- Establish a deep understanding of our customers’ business and technical needs
- Create a “trusted technical advisor” relationship with our customer’s technologists and internal technical teammates
- Develop solution architecture framework to support solution selling on an enterprise level. Help to provide vision, define system and application architecture, problem anticipation, and problem-solving ability across the landscape
- Lead change across large platforms/functional areas using technology solutions
- Provide software/hardware technical architecture expertise to ensure proper solution design
- Interface with all Pre-Sales Solutions Architects globally (and build a community) to train, mentor, and guide through new solution architecture framework
- Provide coverage for key customer-facing events, particularly C-level discussions
- Build link to provocative selling model to ensure architecture views are properly integrated
- Shape, drive, and be held accountable for delivering significant strategic initiatives across broad scope/platform(s) in liaison with key stakeholders
Qualifications
- Background in presales consulting, with 5 years+ of experience with software presales
- A strong understanding of ERP and/or Enterprise Asset Management
- Interpersonal skills, including creativity and curiosity with the ability to effectively communicate and influence solution direction to both technical and non-technical audiences alike across all organizational levels
- Ability to deliver compelling product demonstrations
- Bachelor’s Degree in business, science, engineering, technology, or related discipline or equivalent work experience
- Demonstrated problem solving and creative skills, ability to exercise sound judgment and make decisions based on market and customer trends – go beyond the status quo
- Resilient, proactive, and inquisitive by nature
- Must be willing to travel (approximately 50% or more)
- Fluency in English and Arabic is essential
Location
Riyadh, Riyadh Province, Saudi Arabia
