Senior Presales Solution Engineer

About the job

The company, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on the company for mission-critical operational, analytical, mobile, and AI workloads. Built to replace legacy infrastructure and fragmented data services, the company offers a unified platform architected for performance, flexibility, and global scale.

As part of the company, you'll be the primary technical field expert responsible for managing the technical components of sales engagements. You will explain the company advantages and differentiators and demonstrate how our solutions meet customer challenges, all while exciting customers about leveraging this new approach to deliver consistent business value.

This position specifically focuses on assisting customers who interact with our technology via application code and the application development process. The role requires experience in presales, software development, and time spent developing business solutions. Familiarity with Enterprise Programming Languages and Solution Development methodologies is essential.

Location: Dubai

Responsibilities

• Operate in a consultative process with customers and prospects to define their challenges and opportunities.
• Map these challenges to the company Ecosystem by presenting differentiating and sustainable business value.
• Educate and become a trusted advisor, challenging assumptions and the current status while delivering value to prospects and customers.
• Present innovative approaches and solutions to customers.
• Support technical and business discovery activities, including workshops and demonstrations across multiple opportunities.
• Collaborate closely with the sales team on account strategy and identify additional opportunities in existing and new accounts.
• Ensure the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
• Develop and deliver exceptional and engaging company/product presentations and demonstrations.
• Engage with all technical levels, from managers to architects and developers, to explain the company Ecosystem and its applicability to business objectives and value.
• Serve as the technical product expert and advisor for customers, keeping up-to-date on the competitive landscape of data solutions.
• Partner with Product Management and Engineering to provide field feedback and represent the customer perspective.
• Identify and write internal and external technical collateral, such as typical deployment architectures or best practices and industry standards.

Preferred Qualifications

• 8+ years in a Pre-Sales/Customer-Facing/Consulting Role.
• 3+ years of experience in software development or related industries.
• Familiarity with NoSQL databases or other distributed high-performance systems.
• Excellent presentation skills with the ability to present technical solutions concisely to a range of audiences, including development roles and the C-Suite.
• A passion for diving into technical issues and solving customer challenges.
• Programming skills in any one of the following: Java, Python, JavaScript, .NET, C, SQL.
• Experience with at least one of the major cloud service providers (AWS, Azure, GCP).
• Experience in designing solutions on at least one major database platform, including data modeling, indexes, and query optimization.
• Fluent in English and Arabic.

At the company, we believe innovation thrives when diverse perspectives are at the table. We actively encourage applications from individuals of all backgrounds—including women, people of color, LGBTQIA+ professionals, veterans, and individuals with disabilities. If you see a role that excites you, but don’t meet every qualification, we still encourage you to apply.

Why the company?

Benefits The company offers a total rewards approach to benefits that recognizes the value you create. Some benefits include:

• Generous Time Off Program to accommodate personal and family needs.
• Wellness Benefits with a variety of world-class medical plans, along with dental, vision, life insurance, and employee assistance programs.
• Financial Planning assistance including retirement programs and Business Travel Insurance.
• Career Growth opportunities with a 'Be valued, Create value' approach.
• Fun Perks such as an ergonomic setup for in-office/WFH, with snacks provided for in-office employees.
• Note: Some programs may not apply to all countries. Please discuss with a recruiter to learn more.