About the Role
The Senior Private Banker is responsible for acquiring, maintaining, and developing relationships with high-net-worth individuals (HNWI) who have comprehensive financial service needs. The role involves managing client portfolios to grow and expand relationships while ensuring client satisfaction and increasing profitability.
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Key Accountabilities
- Acquiring new clients, cross-selling to existing client relationships, and maintaining an active referral network.
- Retaining, managing, and servicing existing client relationships by growing share of wallet, identifying cross-sell opportunities, and increasing Assets Under Management (AuM).
- Acting as the primary point of contact to identify and address individual/family banking and financial service needs.
- Collaborating closely with internal partners and banking professionals to deliver best-in-class products and services to clients promptly.
- Managing client portfolio performance to grow liabilities, financing, and investment/AuMs, ensuring an increase in return on the portfolio and achieving set revenue targets.
- Developing a plan to deepen client relationships and partnering with specialist team members to bring expertise and solutions in investments, financing, and wealth planning tailored to meet clients’ specific wealth objectives.
- Ensuring that client onboarding documentation and profiling required to operate the account are obtained and that client files are always complete.
- Conducting regular client visits (at least once a quarter) and documenting these interactions with relevant call reports.
- Adhering to all control and audit aspects and implementing relevant policies and procedures.
- Keeping informed of market updates and the latest private banking product performance.
- Ensuring adherence to consumer protection regulations while engaging with clients.
- Acting as the first line of defense in client interactions to ensure compliance with banking regulations, organizational policies, and AML/governance guidelines.
- Seeking appropriate and relevant information from clients regarding their financial situations and investment product experiences to ensure that product offerings match clients’ risk profiles and financial needs.
Specialist Skills / Technical Knowledge Required
- Minimum of 6-7 years of experience in private banking relationship management and wealth management or investment product sales.
- A Bachelor’s degree with an MBA is required, or equivalent work experience with investment and credit certifications.
- Strong knowledge of legal and Sharia issues related to credit, as well as strong networking and business development skills.
- Proven ability to sell private banking products, wealth management, and investment products.
- Capable of understanding different markets, recognizing investment risks, and analyzing various investment types.
- Client-centric approach, quality orientation, and strong problem-solving skills.
- Sales-oriented with abilities in prospecting, persuasion, handling objections, and effective communication with clients.
- A team player who is organized and efficient with a consistent client-focused approach.
