Senior Procurement Manager

About the Role
In this role, you will manage strategic procurement activities supporting city operations, facilities management, asset operations, and other complex operational environments. You will be responsible for delivering end-to-end procurement activities, including procurement strategy, sourcing, tender management, commercial negotiations, contract award, mobilization, and supplier performance management.

What You'll Be Doing:

• Procurement Strategy and Category Management

  • Develop and implement procurement strategies for operational services, facilities management, and asset operations.
  • Manage procurement categories that may include:
    • Hard and soft facilities management
    • Building and asset maintenance
    • Engineering services
    • Security and concierge services
    • Cleaning and hygiene services
    • Waste management and recycling
    • Landscaping and grounds maintenance
    • Operational support and recurring service contracts
  • Develop procurement plans, category strategies, and sourcing programs aligned with business and operational requirements.
  • Recommend suitable route-to-market approaches, contract packaging, and commercial models.
  • Identify opportunities to improve value for money, service quality, resilience, innovation, and operational efficiency.
  • Undertake market analysis, supplier research, and benchmarking to inform procurement decisions.

• Sourcing and Tender Management

  • Lead end-to-end procurement activities from requirements definition and strategy development through to contract award and implementation.
  • Prepare sourcing documentation, requests for proposals, invitations to tender, evaluation criteria, and commercial schedules.
  • Manage supplier engagement, tender clarification, bid evaluation, negotiations, and recommendation reports.
  • Coordinate cross-functional evaluation teams and ensure consistent, transparent, and compliant procurement processes.
  • Develop commercial models suitable for recurring operational services, including fixed-price, performance-based, reimbursable, and hybrid arrangements.
  • Support the preparation and execution of contracts in collaboration with legal, finance, technical, and operational teams.
  • Lead procurement activities with appropriate levels of independence and escalate material risks or decisions when required.

• Contract and Supplier Management

  • Manage strategic supplier relationships and support effective contract performance throughout the contract lifecycle.
  • Establish and maintain supplier governance arrangements, including performance reviews and operational meetings.
  • Monitor supplier performance against agreed KPIs, SLAs, service standards, and reporting requirements.
  • Support the development and implementation of supplier improvement plans and corrective actions.
  • Manage contract variations, extensions, renewals, claims, disputes, and commercial issues.
  • Support contract mobilization, transition, and implementation to ensure continuity of business-as-usual services.
  • Maintain accurate records of contract obligations, pricing, performance, risks, and key commercial decisions.
  • Identify opportunities for continuous improvement, cost optimization, and service innovation.

• Stakeholder Engagement

  • Work closely with operational stakeholders to understand requirements and develop practical procurement solutions.
  • Support business-as-usual service delivery by ensuring procurement activities are timely, commercially sound, and aligned with operational priorities.
  • Build effective working relationships with facilities, asset management, operations, finance, legal, risk, technical, and project teams.
  • Provide procurement and commercial advice to stakeholders throughout the sourcing and contract management lifecycle.
  • Facilitate stakeholder workshops, requirements reviews, evaluation meetings, and supplier discussions.
  • Proactively identify and resolve issues that may affect procurement timelines, service delivery, or commercial outcomes.
  • Engage with senior stakeholders and provide clear updates on procurement progress, risks, recommendations, and decisions.

• Procurement Governance and Risk Management

  • Ensure procurement activities comply with approved policies, procedures, delegations, and governance requirements.
  • Prepare procurement approval papers, business cases, award recommendations, and governance submissions.
  • Maintain oversight of procurement risks, dependencies, supplier exposures, and commercial assumptions.
  • Support procurement audits, assurance reviews, and compliance activities.
  • Maintain procurement pipelines, contract registers, sourcing reports, and savings or value-tracking information.
  • Promote consistency, transparency, competition, and integrity across procurement activities.
  • Contribute to the continuous improvement of procurement processes, templates, tools, and governance frameworks.

• Team Leadership and Delivery

  • Provide guidance and support to procurement team members and contribute to capability development.
  • Coordinate procurement resources across multiple concurrent sourcing and contract management activities.
  • Review and quality-assure procurement strategies, tender documentation, evaluation outputs, and commercial recommendations.
  • Promote a collaborative, responsive, and service-focused procurement culture.
  • Support the Procurement Director or Head of Procurement with reporting, planning, and strategic initiatives.
  • Take responsibility for delivering assigned procurement projects within agreed timelines, budgets, and governance requirements.

What Required Skills You'll Bring:

• Bachelor's Degree in Business Administration or Economics (or related field)
• 12+ years of diversified experience in all phases of procurement activities on large global engineering and construction projects, including managerial experience.
• Significant procurement experience within city operations, facilities management, asset operations, or similarly complex operational environments.
• Strong experience sourcing and managing contracts across FM, hard and soft services, maintenance, security, cleaning, waste management, and operational support services.
• Experience managing supplier performance against KPIs, SLAs, and contractual service requirements.
• Strong category management, sourcing, and procurement governance experience.
• Demonstrated ability to work with operational stakeholders and support business-as-usual service delivery.
• Experience developing procurement strategies, route-to-market approaches, and commercial models for recurring operational services.
• Experience managing multiple end-to-end procurement projects simultaneously.
• Experience engaging with senior stakeholders and cross-functional project teams.
• Experience in large-scale developments, smart cities, airports, giga-projects, or complex operational environments is advantageous.
• Degree in procurement, supply chain, business, finance, law, engineering, or a related discipline.
• Professional procurement qualification, such as CIPS or equivalent, is preferred.

What Skills You'll Bring:

• Strategic sourcing and category management
• Facilities management and operational services procurement
• Tender and bid process management
• Commercial negotiations
• Contract lifecycle management
• Supplier relationship management
• KPI and SLA management
• Procurement governance and compliance
• Commercial analysis and financial evaluation
• Stakeholder engagement and influencing

The company equally employs representation at all job levels, no matter the race, color, religion, sex (including pregnancy), national origin, age, disability, or genetic information.
We truly invest and care about our employee’s wellbeing and provide endless growth opportunities. Aim for the stars!