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Senior Product Designer, CX

Unlock employer Riyadh, Saudi Arabia Posted: 19 Apr 2025

Financial

  • Estimate: $50k - $70k*
  • Zero income tax location

Accessibility

  • Fully Remote
  • Apply from abroad
  • No Relocation Support
  • Visa Provided

Requirements

  • Experience: Senior

Position

Tabby creates financial freedom in the way people shop, earn, and save, by reshaping their relationship with money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA, and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments.

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Tabby has generated over $7 billion in transaction volume for its partner brands and is recognized as the highest-rated, most-reviewed, largest, and fastest-growing app of any fintech in the GCC region. Established in 2020, Tabby has raised more than $1 billion in equity and debt funding from global and regional investors.

We are looking for a Senior Product Designer to join our CX & Internal Tools team. In this role, you will be responsible for enhancing the user experience for customers and colleagues, focusing on improving both interfaces and business processes. Your primary goal will be to launch a major B2E product and support our existing tools for customer support and other operational teams.

Responsibilities:

  • Launch new products and take ownership from early discovery to go-live, ensuring they meet user needs and business goals.
  • Improve existing products and scenarios by enhancing current flows and features.
  • Invest time to understand business, operations, and user needs to design relevant solutions.
  • Regularly use internal tools to identify issues, uncover opportunities, and advocate for improvements.
  • Stay involved in product and tech decisions to shape early outcomes.
  • Plan and execute user research to validate ideas, discover pain points, and guide design decisions.
  • Contribute to the internal design system to support consistency, scalability, and speed across products.

Skills, Knowledge & Expertise:

  • 2-3 years of experience working on B2B, B2E SaaS, or internal tools.
  • A solid portfolio demonstrating the ability to design complex products in a user-friendly way.
  • Familiarity with best interaction patterns and strong visual skills.
  • Experience working independently, possibly in a startup or as a solo designer.
  • Strong communication skills to articulate ideas clearly to various stakeholders.
  • Ability to think in systems and focus on long-term solutions while remaining adaptable.

Job Benefits:

  • Remote work from anywhere in the world, with a schedule based on Dubai time.
  • Flexible working hours to accommodate individual schedules.
  • Autonomy and responsibility from day one.
  • Participation in the company’s employee stock options program.
  • Paid Time Off (PTO) and a Flexible Benefits budget.
  • Commitment to creating an inclusive, high-performing workplace.

If this sounds exciting to you, we’d love to hear from you!

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