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Senior Product Designer, CX

Unlock employer Riyadh, Saudi Arabia Posted: 13 May 2025

Financial

  • Estimate: $40k - $60k*
  • Zero income tax location

Accessibility

  • Hybrid
  • Apply from abroad
  • Relocation Support
  • Visa Provided

Requirements

  • Experience: Senior

Position

We are looking for a Senior Product Designer to join our CX & Internal tools team in Riyadh, Saudi Arabia (On-site). In this role, you will be responsible for enhancing the user experience for both customers and colleagues, focusing on improving interfaces and business processes. Your primary goal will be to launch a major B2E product and support our existing tools for customer support and operational teams.

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Tabby is a company that empowers financial freedom, allowing shoppers to split their payments online and in-store without interest or fees. With over 32,000 global brands using our services, including Amazon, Noon, IKEA, and Shein, we have generated over $7 billion in transaction volume and are the fastest-growing fintech app in the GCC region.

Responsibilities:

  • Launch new products by taking ownership from early discovery to go-live, ensuring they meet both user needs and business goals.
  • Polish existing products and scenarios by improving current flows and features, removing friction, and enhancing the overall quality of experience through thoughtful design iterations.
  • Deep dive into domain knowledge to understand the business, operations, and user needs to design relevant and impactful solutions.
  • Regularly use internal tools to identify issues, uncover opportunities, and advocate for real-life usage improvements.
  • Stay involved in product and tech discussions to help shape outcomes early on.
  • Plan and execute user research to validate ideas, discover pain points, and guide design decisions.
  • Contribute to and refine our internal design system to support consistency, scalability, and speed across products.

Skills, Knowledge & Expertise:

  • 2-3 years of experience working on B2B, B2E SaaS, or internal tools.
  • Solid portfolio demonstrating the ability to design complex products in a user-friendly way.
  • Familiarity with best interaction patterns and strong visual design skills.
  • Experience working independently or in small teams, possibly in a startup environment.
  • Strong communication skills, capable of clearly articulating ideas to various stakeholders.
  • Ability to think in systems and shape design direction while remaining flexible to change.

Benefits:

  • Opportunity for relocation and remote work from anywhere in the world, with flexible working hours based on Dubai time.
  • Individual relocation plans available; registration options in Armenia, Georgia, Serbia, Portugal, Spain, the UAE, and Remote.
  • A work environment that grants autonomy and responsibility from day one.
  • Participation in the company’s employee stock options program.
  • Paid Time Off (PTO) and a Flexible Benefits budget to meet personal needs.
  • Commitment to creating an inclusive, high-performing workplace that supports diverse backgrounds.

If this sounds exciting to you, we’d love to hear from you!

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