Senior Product Designer

About
We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action. Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control. As a Senior Product Designer, you'll help define what that future looks like.

What You'll Do

• Design experiences that make AI feel trustworthy: You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.
• Turn complex problems into intuitive workflows: You'll simplify UX challenges around autonomy, confidence, transparency, and control into experiences that feel natural and easy to navigate.
• Raise the quality bar across the product: You’ll contribute polished, thoughtful design work that improves the overall quality of the platform, ensuring the company feels cohesive, modern, and enterprise-grade.
• Help customers adopt AI faster: You'll design onboarding, education, feedback loops, and interaction patterns to help customers move from curiosity to confidence in using AI.
• Design for Arabic-first enterprise users: You'll create experiences that work naturally across Arabic and English environments, ensuring RTL experiences and localized content are integrated from the outset.
• Build systems, not just screens: You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases.
• Use research to inform decisions: Spend time understanding customers, testing assumptions, validating solutions, and learning from user behavior.
• Elevate the people around you: Participate in critiques, mentor other designers, and contribute to a culture of continuous improvement.

Requirements
You likely bring:

• 5+ years of experience designing B2B SaaS or enterprise software products.
• A portfolio that demonstrates strong product thinking and showcases problem-solving approaches and delivered outcomes.
• Strong UX and interaction design skills, considering workflows, states, edge cases, and user behavior.
• Excellent visual design craft, focusing on hierarchy, typography, spacing, and details.
• Advanced proficiency with Figma, including component systems and prototyping.
• Experience with user research and usability testing.
• Ability to collaborate effectively with cross-functional teams.
• Comfort in operating in ambiguity and creating clarity.
• Strong communication skills to explain design decisions to both technical and non-technical audiences.

Beyond experience, you'll thrive here if:

• You’re curious and continuously learning.
• You seek and give constructive feedback.
• You prioritize solving customer problems over protecting ideas.
• You're comfortable taking ownership and moving work forward autonomously.
• You enjoy collaborating with individuals who challenge your thinking.
• You measure success by the impact of your work rather than output volume.

Bonus Points
While not required, we'd be particularly excited if you have experience with:

• AI products, copilots, agents, or autonomous systems.
• Designing experiences that communicate AI's confidence, reasoning, and uncertainty.
• RTL and Arabic-first product design.
• Design systems and platform-scale design thinking.
• Responsible AI, explainability, or AI ethics principles.
• SaaS businesses serving enterprise customers in the Middle East.

What You Can Expect From Us
At the company, designers are not here to make screens look better after decisions have been made. You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function. You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.

What the Hiring Process Will Look Like

1. Introductory Conversation
2. Hiring Manager Interview
3. Practical Design Exercise - Case study
4. Final Conversations
5. Culture Fit / Offer Stage

Location
Lebanon