About the Job:
In this role, you will ship AI-powered features to production, including conversational AI like chatbots, intelligent onboarding solutions, smart trading assistants, and automated compliance workflows. You will lead cross-functional squads of ML engineers, data scientists, designers, and backend engineers to deliver AI products end-to-end. Your responsibilities will also include evaluating and integrating LLM/GenAI capabilities into product experiences, balancing innovation speed with safety and compliance, and building an internal AI enablement playbook to drive the adoption of AI tools across product, engineering, and operations teams. You will define success metrics for AI features and manage vendor relationships for AI/ML infrastructure. Reporting to senior leadership on AI transformation progress and strategic direction will also be a key part of your role.
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What You Will Own:
- Ship AI-powered features to production: conversational AI (chatbots, copilots), intelligent onboarding, smart trading assistants, automated compliance workflows
- Lead cross-functional squads of ML engineers, data scientists, designers, and backend engineers to deliver AI products end-to-end
- Evaluate and integrate LLM/GenAI capabilities (GPT, Claude, open-source models) into product experiences
- Build the internal AI enablement playbook
- Define success metrics for AI features and run rigorous A/B tests
- Manage vendor relationships for AI/ML infrastructure and model providers
- Report to senior leadership on AI transformation progress, ROI, and strategic direction
What We Are Looking For:
- 10+ years in product management, with 3+ years leading AI/ML product initiatives in production
- Proven track record of shipping AI products at scale
- Deep understanding of LLMs, prompt engineering, and evaluation frameworks
- Experience with conversational AI platforms
- Ability to translate ambiguous AI opportunities into concrete product specs and rollout plans
- Strong data intuition - comfortable with SQL and analytics dashboards
- Experience in fintech, crypto, or high-compliance environments is a strong plus
- Ability to influence and align senior stakeholders on AI adoption strategy
- Bachelor's degree in CS, Engineering, or related field; advanced degree in AI/ML is a plus
Life @ the company:
- Empowered to think big with a talented team
- Transformational and proactive working environment
- Focus on growth from within
- Supportive work culture
- Cohesive team oriented towards the goal of Cryptocurrency in every wallet
Are you ready to kickstart your future with us?
Benefits:
- Competitive salary
- Medical insurance package with extended coverage to dependents
- Attractive annual leave entitlement
- Work Flexibility Adoption
- Aspire career alternatives through our internal mobility program
- Work Perks: the company's visa card provided upon joining
About the company:
Founded in 2016, the company serves over 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is Cryptocurrency in Every Wallet™. Built on a foundation of security and compliance, we are committed to accelerating cryptocurrency adoption through innovation.
Learn more at https://thecompany.com/.
The company is an equal opportunities employer, committed to diversity and inclusion, and values a variety of backgrounds, perspectives, and skills. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.
