Senior Product Manager, Fund Services (CIB)

About the Role
If you’re looking for a role where you can make a significant impact, consider joining the Securities Services Team as a Senior Product Manager, Fund Services. This dynamic position primarily focuses on the strategy, roadmap, and delivery of the Investor AML/KYC proposition within the Global Fund Services Product team. You will work across European and Asian time zones, shaping scalable products and operating models that address client segments and key fund jurisdictions. This role facilitates collaboration between Product, Operations, Technology, Risk, and Compliance to meet evolving client needs and regulatory expectations, engaging directly with clients to define requirements, design solutions, and support implementation.

Key Responsibilities
In this role, you will:

• Own the global Investor AML/KYC strategy and roadmap, aligning priorities across Product, Operations, Technology, Risk, and Compliance.
• Translate client market and regulatory developments into executable initiatives across client segments and key fund jurisdictions.
• Assess new opportunities and enhancements for client value, control implications, scalability, and commercial viability.
• Build and enhance the Investor AML/KYC capability across fund jurisdictions with clear service standards and consistent outcomes.
• Define the proposition service model, policies, and supporting documentation with alignment across Europe and Asia.
• Set pricing approaches and maintain rate cards in line with commercial profitability and risk objectives.
• Partner with Technology and Global Product Delivery to define future state architecture, platform priorities, and digital enablement.
• Sponsor and govern change, including business cases, feasibility, prioritization, and decisions for platforms supporting the proposition.

Requirements
To be successful in this role, you should meet the following requirements:

• Substantial experience in financial services, including Transfer Agency, Fund Administration, Trustee services, or a closely related fund-servicing environment.
• Deep expertise in Investor AML/KYC and financial crime risk control, including CDD, EDD, sanctions screening, beneficial ownership, and ongoing monitoring.
• Ability to interpret regulatory expectations and industry practices across key fund jurisdictions and convert them into proportionate product policy controls and operating-model decisions.
• Show senior experience owning an Investor AML/KYC product, managing Investor AML/KYC operations, or providing financial crime risk stewardship for fund-servicing activities.
• Strong knowledge of the funds industry, securities markets, and relevant market infrastructure.
• Proficient in the technology and data landscape supporting Transfer Agency and Investor AML/KYC, including workflow, screening, and digital enablement.
• Ability to set strategy, design solutions, deliver change, and make risk-based decisions across competing priorities.
• Effective influencing skills across Product, Operations, Technology, Risk, Compliance, and senior client audiences, with strong written, verbal, and presentation abilities.
• Hold an AML compliance or financial crime qualification or bring equivalent demonstrable experience.
• A full-time graduation degree of at least three years is essential for obtaining a UAE visa and work permit; valid attestations and equivalency are also mandatory for degrees obtained outside the UAE.
• Under the New Labour Law, only fixed term contracts will be available to all employees of the company UAE (except DIFC and ADGM employees); hence, in line with the term of the work permit, a four-year contract will be issued.

Benefits

• Commitment to a culture where all employees are valued and respected.
• Opportunities for continuous professional development and flexible working arrangements.
• Inclusion in a diverse working environment where personal growth is encouraged.