About the Role
This position involves owning the product lifecycle of digital products, encompassing strategy and roadmap development through to execution, launch, continuous improvement, and performance monitoring. The role is pivotal in driving product adoption and achieving measurable business outcomes by identifying operational challenges and translating them into effective digital solutions.
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Key Responsibilities
- Own the product lifecycle of digital products from strategy and roadmap development to execution, launch, continuous improvement, and performance monitoring.
- Drive product adoption and measurable business outcomes by identifying operational challenges and translating them into effective digital solutions.
- Work closely with cross-functional teams, including warehouse operations, procurement, customer service, and logistics, to understand business needs and improve operational efficiency.
- Lead change management initiatives and drive the adoption of new product features and workflows across operational teams without relying on direct reporting authority.
- Collaborate with engineering, design, business, and operations stakeholders to prioritize features, manage the product backlog, and ensure timely delivery.
- Define product KPIs, monitor performance over time, and use data-driven insights and user feedback to optimize product performance and customer experience.
- Develop and continuously refine the product roadmap based on business priorities, market opportunities, stakeholder feedback, and measurable results.
- Build strong relationships with internal stakeholders and end users to ensure product solutions address real operational needs and deliver sustainable value.
- Identify opportunities to improve B2B e-commerce and marketplace experiences, streamline workflows, and enhance operational processes.
- Conduct regular site visits in Dhahran and other relevant locations to engage with operational teams, understand on-the-ground challenges, and support successful product implementation.
- Demonstrate sustained ownership of product outcomes, driving continuous improvement and long-term value rather than focusing solely on short-term launches or feature delivery.
Requirements
- 4+ years of experience as a Product Manager focused on digital products.
- At least 2 to 3 years on a single product with demonstrable results over time.
- Experience driving change across operations teams (warehouse, procurement, customer service, or logistics) and achieving adoption without direct authority.
- Background in B2B e-commerce or marketplace is strongly preferred.
- Full-time, onsite in Dhahran, with regular travel to various sites.
What We Offer
- An opportunity to drive impactful digital products within one of Saudi Arabia’s leading marketplace organizations.
- Career growth and professional development opportunities within a dynamic, business-focused environment.
- The opportunity to work closely with business and operations leaders and significantly influence product strategy and organizational transformation.
