About the Role
We are seeking a Product Manager with deep UX and interaction design expertise to create social experiences around investing and trading at the company. This role requires you to be comfortable designing flows, building interactive prototypes, and collaborating with designers and engineers. You will own product decisions, determine which customer problems to solve, prioritize shipping, and measure the impact of your solutions.
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The Opportunity
- Design complete social journeys: Outline how users discover and interact with others, from following to sharing ideas and trades, ensuring the experience is intuitive.
- Make interaction details work: Shape navigation, information hierarchy, feedback, and how users respond to different scenarios, such as empty feeds or slow content loading.
- Prototype before committing to build: Create interactive prototypes to test ideas, explore alternatives, and provide engineers with clear flows and acceptance criteria.
- Use psychology to improve participation: Understand user hesitations and use insights to influence designs that encourage sharing, recognition, and interactions.
- Observe users and refine their experience: Conduct usability sessions to identify barriers and misunderstandings that prevent users from engaging fully with the product.
- Design for first and repeated use: Ensure that the experience is valuable from the onset, even for new users, while maintaining clarity during active trading sessions.
- Connect design decisions to measurable outcomes: Define expected behaviors for changes, track key metrics, and work with data science to assess the impact of your experiments.
- Take the experience through launch: Work with engineering to define initial scope, review implementations against designs, and apply post-launch evidence to identify further improvements.
What You Bring
- Experience designing and launching consumer social experiences, with a portfolio demonstrating work on profiles, sharing, and communities.
- Strong interaction design skills, capable of explaining decision-making in flow structures to enhance user understanding.
- Ability to create realistic interactive prototypes using Figma, coding, or AI tools to bring designs to life.
- Evidence-driven understanding of user behavior, demonstrating how research informed design decisions.
- Capacity to own product outcomes, prioritizing problems and defining success through data interpretation.
- Knowledge of social finance contexts, including factors that influence trust and sharing in financial activities.
Our Commitment
We are committed to a diverse and inclusive workplace where all applicants are evaluated based on merit. We encourage applicants to apply even if they don’t meet all listed requirements, especially if they possess passion or knowledge about crypto.
As an equal opportunity employer, we prohibit discrimination or harassment based on any characteristic protected by federal, state, or local laws, including race, age, gender identity, religion, or disability.
