At Amazon, we are committed to delivering a trustworthy shopping experience for our customers by ensuring product safety, compliance, authenticity, and quality. One of the ways we do this is through comprehensive product imaging solutions and automated image processing. As a Senior Product Manager in this critical role, you will be responsible for defining the strategic vision and roadmap for leveraging product imaging across the entire customer journey, from listing to fulfillment and returns.
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Your primary focus will be on working cross-functionally to maximize the utilization of product images, consolidate the various imaging solutions owned by different technical teams, and improve the overall approach to address safety, compliance, and quality concerns. This will involve gathering requirements from diverse stakeholders, including policy teams, and collaborating with engineering and science teams to leverage automation and machine learning technologies.
Successful applicants will have experience working with tech/non-tech teams, extensive analytic, program management, and strategic stakeholder management experience. You will be at the center of exciting product initiatives that span across teams located all over the world. You bring experience in delivering end-to-end products, have exposure to automation and machine learning, have a clear eye for detail, numbers, creating roadmaps with competing priorities, defining measurable success criteria, and bringing all stakeholders along. You are a problem solver, have great communication skills, and are able to influence stakeholders and work well with functional global teams. You are well versed in working effectively in a fast-moving environment and are customer-obsessed as a product leader.
Key Responsibilities
- Define the holistic product vision and roadmap for imaging solutions, considering diverse use cases related to safety, compliance, authenticity, and quality across the product lifecycle.
- Develop clear and comprehensive requirements, working closely with partner tech teams to deliver an optimal solution that addresses customer and business needs while reducing friction.
- Take a lead role in gathering requirements from dependent businesses, draft and present business requirements documents (BRDs) and prioritization plans.
- Manage the relationship with engineering and science teams to ensure effective implementation of deliverables.
- Partner with the program team and other relevant teams to understand policy and process gaps, and develop solutions to address them.
- Explore opportunities to develop cost-to-serve reduction strategies, including leveraging imaging capabilities beyond core use cases of safety and compliance.
- Champion the adoption of the consolidated imaging solution across the organization, ensuring it becomes the singular approach for all relevant use cases and eliminates friction for customers.
Basic Qualifications
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for critical customers and stakeholders during executive-level prioritization and planning
Preferred Qualifications
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
Location
Dubai, AE
