Company logo hidden

Senior Product Technical Support Engineer

Unlock employer Dammam, Saudi Arabia Posted: 27 Feb 2025

Financial

  • Estimate: $42k - $60k*
  • Zero income tax location

Accessibility

  • Office Only
  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Senior

Position

As a Senior Product Technical Support Engineer at Hitachi Energy, you will play a vital role in a team focused on assembling GIS components and modules into complete bays. Your responsibilities will include performing routine tests through a lean and flow production line, aiming for optimum quality, cost effectiveness, and timely delivery. You will be instrumental in maintaining quality control standards, improving manufacturing processes, and fostering a safe and clean work environment. Your role also includes leading other technicians and aiding new team members in developing their competencies.

Ready to apply for roles like this?

Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.

Unlock employer & apply directly

Responsibilities:

  • Perform assembly, repair, and routine testing (Mechanical, 10KV, HV, functional, and resistance measurements) of GIS bays according to work instructions, drawings, bill of materials, checklists, guidelines, and customer order data.
  • Ensure compliance with assigned production data and instructions, complete work packages accurately, and maintain quality assurance processes.
  • Identify and escalate quality issues promptly and document any deviations.
  • Support product improvement by gathering feedback from GIS Local Service Center engineers.
  • Promote teamwork, communicate effectively with stakeholders, and follow safety, quality, and environmental guidelines.
  • Participate in continuous improvement initiatives and contribute to a culture of Lean manufacturing.
  • Uphold Hitachi Energy’s core values of safety and integrity, taking responsibility for personal actions while caring for colleagues.

Qualifications:

  • Bachelor's degree in Electrical or Mechanical Engineering.
  • Minimum of 8 years of experience in a production facility focused on assembly, testing, and troubleshooting.
  • Preferred experience with products such as ELK04C, ELK04, ELK03, and ELK14.
  • Strong analytical and problem-solving skills.
  • Proficient understanding of technical drawings and material lists.
  • Excellent verbal and written communication skills; ability to interact professionally with diverse teams.
  • Knowledge of lean concepts and waste minimization.
  • Language Requirements: Proficiency in both spoken and written English is required.

Feel free to apply if you meet the qualifications and are looking to make a significant impact in a dynamic work environment at Hitachi Energy.

Location: Dammam, Eastern Region, Saudi Arabia
Job Type: Full-time
Contract: Regular
Experience Level: Experienced

Apply Direct

Jobs you might like   View all jobs

Ready to apply for this role?

Apply Direct