Core42 needs a strategic, resourceful, and innovative Senior Program Manager to lead and manage high-profile special projects, ensuring the timely and efficient deployment of complex digital transformation initiatives for our public sector and large enterprise clients. You will be the bridge between cutting-edge technology delivery and strategic business impact, working closely with cross-functional teams to drive both revenues and customer delight. The opportunity involves working on high-visibility special projects with a global team of skilled professionals, shaping and delivering digital transformation initiatives for the public sector and large enterprises that drive innovation and reinforce our market leadership in generative AI, cybersecurity, and cloud computing.
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Responsibilities
- Lead and manage special projects in line with corporate objectives and stakeholder expectations, ensuring on-time and within-budget services that meet and surpass client requirements.
- Develop comprehensive project plans addressing scope, timelines, and resource allocation for successful project execution.
- Oversee project budgets, ensuring resource allocation is within approved financial limits while maximizing value.
- Develop and maintain strong relationships with key clients, understanding their needs, and ensuring high levels of customer satisfaction.
- Drive change management initiatives, ensuring smooth transitions for clients adopting new technologies and methodologies.
- Collaborate with cross-functional teams, including generative AI, data science, and cybersecurity experts, to drive service delivery excellence.
- Use data-driven insights and analytics to inform project strategies and decision-making processes.
- Plan, organize, and monitor inter-connected projects and coordinate cross-project activities.
- Supervise and manage program & project managers, providing feedback and resolving issues.
- Report to executive leadership on project progress, outcomes, and strategic alignment, providing insights for future projects.
- Help diagnose and resolve technical issues efficiently and cost-effectively.
- Develop and track program metrics, reporting as required on program status, risks, and issues to senior management.
- Contribute to the development and continuous improvement of IT and service delivery processes and methodologies.
- Keep abreast of trends and advancements in new and evolving technologies.
- Mentor and coach junior program managers, sharing best practices and knowledge.
Skills and Attributes for Success
- Strong project and program management skills, with proficiency in Agile methodologies and tools.
- Business and financial acumen.
- Ability to proactively manage program budgets and forecasts.
- Attention to detail and analytical thinking skills.
- Ability to make data-driven decisions and recommendations.
Qualifications
- Bachelor's or Master’s degree in Computer Science, Information Technology, Business Administration, or a related field.
- Professional certifications such as PMP, ITIL, or similar.
- 7+ years of relevant experience in IT program management.
- 3+ years of specific experience in generative AI, data science, cloud computing, and/or cybersecurity.
Work Conditions
- Culture: An open, diverse, and inclusive environment that encourages personal growth and focuses on groundbreaking, industry-first innovations.
- Career: Outstanding learning, development & growth opportunities via structured training programs and innovative, high-tech projects.
- Work-Life: A hybrid work policy to strike the perfect balance between office and home.
- Rewards: A competitive remuneration package with healthcare, education support, leave benefits, and more.
