The company is seeking a Senior Project Manager with deep experience in Revenue Cycle Management (RCM) and healthcare technology implementations, including large-scale systems such as Electronic Health Records (EHRs). This role is critical to driving operational excellence and delivering complex, multi-million-dollar solutions to our enterprise healthcare clients. You will lead cross-functional teams, manage Agile delivery, and ensure successful outcomes aligned with client goals and the company’s strategic vision.
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Key Responsibilities:
- Lead end-to-end project delivery across scope, planning, risk, issue, communication, and integration management.
- Manage Agile delivery frameworks and scale processes across teams and stakeholders.
- Own project execution against contract/service order, ensuring alignment with client expectations and business outcomes.
- Translate complex healthcare and RCM requirements into actionable plans and deliverables.
- Develop and maintain project artifacts: charters, Gantt charts, sprint plans, best practices, and lessons learned.
- Track and report progress using tools like Smartsheet, JIRA, Confluence, and others.
- Proactively manage risks and issues, driving resolution through stakeholder collaboration.
- Prepare and present governance reports, OKRs, KPIs, and executive dashboards.
- Coordinate across product, engineering, infrastructure, and client teams to ensure seamless delivery.
- Oversee transition to production support and manage post-go-live activities including ticket resolution.
- Facilitate Agile ceremonies: sprint planning, reviews, retrospectives, demos.
- Serve as a subject matter expert in project management and Agile delivery within the organization.
Requirements:
- 7+ years of project management experience in healthcare technology.
- 3+ years of business analysis experience.
- Proven experience in RCM workflows, payer-provider integrations, and value-based care models.
- Hands-on experience with large system implementations, especially EHR platforms (Epic, Cerner, etc.).
- Strong stakeholder management and customer-facing skills.
- Background in Computer Science, Engineering, or related technical discipline.
- Proficiency in project management and Agile tools: JIRA, Confluence, Smartsheet, Rally.
- Experience with healthcare data formats: CCDA, HL7, FHIR.
- Familiarity with APIs, SQL, BI tools, and automation concepts.
- PMP or equivalent certification preferred.
- Experience with government healthcare programs is a plus.
Language Requirements:
- Fluent in Arabic (spoken and written) for day-to-day stakeholder and client communication.
Work Conditions:
- Remote work option.
- Full-time position.
Benefits:
- Enjoy generous leave benefits of up to 40 days.
- Industry-leading parental leave policy.
- Comprehensive health insurance covering medical expenses for employees and their families.
- Care vouchers for significant personal milestones and moments of need.
- Financial assistance policy including salary advances and personal loans for genuine personal needs.
The company is committed to fostering an inclusive and diverse workplace where all employees feel valued and empowered.
