Help AG is looking for a talented and experienced Senior Project Manager who will ensure that high-profile assigned projects are delivered within scope, budget, and schedule while adhering to the quality standards set by the company and maximizing customer satisfaction. The Senior Project Manager will also monitor and support other PM projects and report status and risks periodically to the Head of PMO.
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Location: Dubai, Dubai, United Arab Emirates
Work Conditions: On-site, Full-time
Responsibilities:
- Manage high-profile projects while maintaining intended scope, budget, and schedule to maximize client satisfaction.
- Program management of multiple projects, reporting status to executives and steering committees through dashboards indicating overall health status and risks.
- Develop project plans, monitor slippages and deviations throughout the project lifecycle, and communicate with intended stakeholders.
- Manage and report risks in a timely manner, including the development of risk mitigation strategies.
- Drive professional Change Management and maintain proper communication channels among all parties involved in the project.
- Schedule and lead customer, steering committee, and escalation meetings.
- Support other PM projects, periodically reporting progress, status, and risks to Head of PMO.
- Build effective relationships with project managers to ensure successful project delivery within budget and quality parameters.
- Enhance and implement Project Governance policies and processes for corporate investment projects.
- Manage day-to-day project needs and orient, train, and shadow new PMs until they can manage projects independently.
- Support PMs in developing and reviewing new PM deliverables.
- Monitor procedural compliance (issue tracking, scope management, risk management, etc.) and report results to Head of PMO.
- Address project escalations as the first level of escalation.
Qualifications and Skills:
- Degree in Computer Science, Information Systems, Electrical Engineering, or a closely related degree, or comparable experience.
- PMP, PRINCE2, or a similar formal PM certification required.
- ITIL Accreditation or relevant experience.
- Customer and team-focused attitude.
- Expert skills in MS Office, especially MS Project.
- General understanding of Information Security Technologies, Concepts, and Standards.
- Outstanding organizational skills with a solid background in Cybersecurity and management systems (ISMS, BCMS, QMS).
- Very good communication, presentation, and training skills.
- Ability to understand complex business processes and activities.
- Flexible work approach based on job requirements.
- Strong interpersonal skills to collaborate well with others.
Benefits:
- Health insurance with a leading global provider.
- Career progression and growth through challenging projects and work.
- Employee engagement activities throughout the year.
- Excellent learning and development opportunities.
- Annual flight tickets.
- Inclusive and diverse working environment.
- Flexible/Hybrid working environment.
- Open Door Policy.
Company Overview:
Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) that provides strategic consultancy combined with tailored information security services and solutions to enterprise businesses and governments across the Middle East. Established in 2004 and strategically acquired by e& in February 2020, Help AG has become a trusted IT security advisor by remaining vendor-agnostic and focused on cybersecurity, delivering unmatched value to its customers by strengthening their cyber defenses.
