About the Job:
Inspire | Exhilarate | Delight
For over seven decades, the company has been a pioneer in creating luxury experiences in the Middle East. As a hybrid luxury retailer, the company has developed a diverse portfolio of over 10 owned brands and enhanced its distribution and marketing expertise for over 400 international names in luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. The company continuously reinvents itself through innovation and embraces new technologies to shape the future of luxury retail. The company operates over 950 stores and online platforms, delivering seamless omnichannel experiences.
The company values a people-centric culture driven by diversity, equity, and inclusion, housing over 16,000 talented professionals across eight countries in the Middle East. Sustainability is integral to the company's strategy, with commitments to social responsibility and a pledge to achieve Net Zero by 2040.
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Responsibilities:
- Design and implement PMO processes, standards, and templates.
- Maintain project controls and key performance indicators (KPIs).
- Review and maintain individual workstream plans and the integrated master plan.
- Generate detailed schedule reports (e.g., critical path, baseline vs. actual, milestones).
- Track project milestones, deliverables, resource allocation, and interdependencies across multiple workstreams.
- Ensure program leadership has complete, accurate project information by collating and challenging data from workstream leads.
- Manage consolidated status reporting at both workstream and program levels.
- Monitor project progress and prepare weekly reporting board packs.
- Support program governance by maintaining plans, RAID logs, status reports, dashboards, and change control documentation.
- Manage issue resolution and risk mitigation at the workstream level, escalating when necessary.
- Own and maintain the RAID log (Risks, Issues, Actions, Decisions).
- Maintain and update the Change Control log, capturing decisions and actions from the Change Control Board.
- Establish and monitor scope change management processes, including documentation, assessment, and escalation.
- Maintain version-controlled project documentation, ensuring stakeholder accessibility.
- Ensure data accuracy and integrity across tracking tools (e.g., MS Project, Excel, Smartsheet).
- Drive integration across project teams and manage critical interdependencies.
- Assess and review the quality of key program deliverables.
Requirements:
- University Degree in Business Administration or equivalent.
- 8+ years of experience in a similar role is essential.
- Relevant experience in supporting large ERP transformation programs, preferably SAP transformations.
- Multicultural approach with experience working within the MENA region is an advantage.
- Excellent time management, organizational, and multitasking skills.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent written and verbal communication skills with strong interpersonal skills.
- Proficiency in project management software (e.g., MS Project, JIRA) and Microsoft Office Suite.
- Project Management Certification (Prince 2 or PMP) is preferred.
What We Offer:
The company provides opportunities for personal and professional growth through enriching experiences and learning opportunities. A competitive benefits package includes healthcare, child education contributions, remote and flexible working policies, and exclusive employee discounts.
Language Requirements:
- Excellent written and verbal communication skills required.
The company welcomes all applicants and is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to gender, age, race, religion, national origin, or disability status.
