About the Role
As a vital member of the Workplace Department, you will collaborate closely with Directors, leading your own project teams and acting as the primary client contact across a diverse portfolio of commercial office projects. Your responsibilities encompass the complete setup and delivery of multiple fit-out projects across the region, which includes initial due diligence and project definition, through procurement, construction, handover, and close-out. Your role will focus on design and procurement management, programme management, client reporting, site observation, contract administration, and overall client relationship management.
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In the capacity of the senior client lead, you will assist in the broader account management of the portfolio, ensuring consistent approaches across projects and embedding the company's delivery model, governance processes, and reporting standards across teams. Due to the regional nature of the portfolio, the role may necessitate international travel to support project delivery and client needs.
You will work in tandem with commercial and design teams, leading and coordinating external consultants, contractors, and client stakeholders during both pre- and post-contract phases. This will involve chairing essential project meetings, maintaining clear ownership of actions and decisions, and managing the flow of information between all parties involved. You will be responsible for the project programmes, key deliverables, and project controls, proactively identifying risks and guiding the team towards resolutions. During the construction phase, you will supervise site progress and quality, handle contractual and programme issues, and ensure the client receives clear and timely updates on project status, risks, decisions, and necessary actions.
Key Responsibilities
- Project Reporting
- Client stakeholder management
- Leading multiple project teams
- Contract administration
- As a portfolio lead, you will be solely accountable for all facets of your projects.
Requirements
Experience & Background
- 10+ years in project management
- 4+ years of experience within a project consultancy environment.
- Proven experience delivering international projects for global clients, with the capability to manage projects across various locations, cultures, and stakeholder groups.
- Strong track record in the delivery of commercial office fit-out projects for major corporate clients.
