Senior QA Automation Engineer - Digital Services and Integrations

About the Role

This role involves owning the quality assurance process across various web, mobile, and enterprise applications as well as their integrations. The primary objective is to establish automated regression coverage and provide clear testing evidence along with recommendations for release-readiness.

Key Responsibilities

• Test Planning: Define risk-based test strategies, plans, scenarios, and requirements traceability for application changes and releases.
• End-to-End Testing: Validate complete service journeys across portals, mobile applications, CRM, approvals, payments, and external integrations.
• Test Automation: Build and maintain reusable automated web, mobile, and API regression suites.
• Integration Testing: Validate API contracts, authentication, data mapping, failure handling, retries, and duplicate-transaction prevention.
• Enterprise Application Testing: Test changes, workflows, permissions, and cross-system data consistency for Dynamics 365 and Power Platform.
• Localization and Usability: Validate Arabic/English content, RTL layouts, responsive behavior, accessibility, and browser/device compatibility.
• Performance and Security Checks: Conduct load/performance testing and application security checks within the authorized scope; coordinate specialist security testing.
• Defect Management: Record reproducible defects, support triage, verify fixes, and track recurring quality issues.
• UAT and Release Assurance: Coordinate business User Acceptance Testing (UAT), report unresolved risks, and provide release-readiness recommendations to the accountable owner.
• CI/CD Integration: Integrate automated tests into delivery pipelines and maintain reliable test data and test evidence.

Requirements

• Education: Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Experience: Minimum of 5 years in software quality assurance, including at least 3 years developing automated tests for enterprise or government applications.
• Web Automation: Strong hands-on experience with Playwright, Cypress, or Selenium.
• Mobile Automation: Experience with Appium or an equivalent framework for Android/iOS testing.
• API Testing: Strong experience with Postman/Newman or equivalent tools, including REST APIs and authentication flows.
• Programming: Proficiency in JavaScript/TypeScript, Python, or Java for test automation.
• Performance: Practical experience with k6 or JMeter, workload modeling, and performance-result analysis.
• Data Validation: Ability to query SQL Server and validate Dataverse records and cross-system transactions.
• Enterprise Platforms: Experience testing Dynamics 365 or Power Platform applications preferred.
• Delivery Tools: Experience with Azure DevOps or GitHub Actions, Git, and structured defect/test management.
• Security and Accessibility: Understanding of OWASP application risks and accessibility testing principles.
• Certification: ISTQB certification preferred.
• Communication: Ability to produce clear test reports and coordinate technical teams and business users; proficiency in Arabic is preferred.