About the job
Own quality assurance across the Chamber's web, mobile, enterprise applications and integrations. Establish automated regression coverage and provide clear testing evidence and release-readiness recommendations.
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Key Responsibilities
- Test Planning: Define risk-based test strategies, plans, scenarios and requirements traceability for application changes and releases
- End-to-End Testing: Validate complete service journeys across portals, mobile applications, CRM, approvals, payments and external integrations
- Test Automation: Build and maintain reusable automated web, mobile and API regression suites
- Integration Testing: Validate API contracts, authentication, data mapping, failure handling, retries and duplicate-transaction prevention
- Enterprise Application Testing: Test Dynamics 365 and Power Platform changes, workflows, permissions and cross-system data consistency
- Localization and Usability: Validate Arabic/English content, RTL layouts, responsive behaviour, accessibility and browser/device compatibility
- Performance and Security Checks: Conduct load/performance testing and application security checks within authorized scope; coordinate specialist security testing
- Defect Management: Record reproducible defects, support triage, verify fixes and track recurring quality issues
- UAT and Release Assurance: Coordinate business User Acceptance Testing (UAT), report unresolved risks and provide release-readiness recommendations to the accountable owner
- CI/CD Integration: Integrate automated tests into delivery pipelines and maintain reliable test data and test evidence
Requirements
- Education: Bachelor's degree in Computer Science, Software Engineering or a related field
- Experience: Minimum 5 years in software QA, including at least 3 years developing automated tests for enterprise or government applications
- Web Automation: Strong hands-on experience with Playwright, Cypress or Selenium
- Mobile Automation: Experience with Appium or an equivalent framework for Android/iOS testing
- API Testing: Strong experience with Postman/Newman or equivalent tools, including REST APIs and authentication flows
- Programming: Proficiency in JavaScript/TypeScript, Python or Java for test automation
- Performance: Practical experience with k6 or JMeter, workload modelling and performance-result analysis
- Data Validation: Ability to query SQL Server and validate Dataverse records and cross-system transactions
- Enterprise Platforms: Experience testing Dynamics 365 or Power Platform applications preferred
- Delivery Tools: Experience with Azure DevOps or GitHub Actions, Git and structured defect/test management
- Security and Accessibility: Understanding of OWASP application risks and accessibility testing principles
- Certification: ISTQB certification preferred
- Communication: Ability to produce clear test reports and coordinate technical teams and business users; Arabic proficiency preferred
