About the Role:
The Senior Relationship Manager will be responsible for building and managing the company's network of developers, brokerages, mortgage, and referral partners. This role transforms introductions into productive partnerships through clear agreements, trained teams, reliable handoffs, accurate follow-ups, and measurable account performance. The Senior Relationship Manager will be the day-to-day owner of the company's commercial relationship network, developing senior relationships, managing operational requirements, and ensuring that partners progress from initial conversations to active working relationships. The leadership will maintain executive positioning for major commercial decisions and sensitive escalations while the Senior Relationship Manager provides the operating rhythm needed for these relationships to be productive and scalable.
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What You Will Own:
- Build and prioritize a pipeline of developers, brokerages, mortgage providers, and referral partners, identifying clear decision-makers, next steps, and commercial potential.
- Lead day-to-day relationship development and account planning, encompassing outreach, meeting preparation, negotiation support, and follow-up.
- Coordinate commercial terms and agreement execution with the company's leadership, Legal, and Licensing, while maintaining accurate records of decisions, requirements, and open actions.
- Oversee partner onboarding from agreement to operational readiness, including training, system access, CRM routing, response standards, escalation paths, and live handoff testing.
- Maintain the stakeholder CRM, meeting briefs, action logs, and follow-up cadence to keep commitments, blockers, and dependencies visible and healthy.
- Coordinate developer inventory and data-feed activation with Product, Data, and Operations, ensuring freshness, completeness, and issue resolution.
- Manage active accounts through regular performance reviews, feedback loops, recovery actions, and relationship growth plans.
- Report weekly on progress, evidence, risks, and decisions, clearly distinguishing active partnerships from introductions or informal discussions.
Requirements:
- At least three years of relevant Dubai or UAE real estate experience in relationship management, partnerships, key accounts, or business development.
- Credibility with developers, brokerages, mortgage providers, or related real estate partners, along with an existing UAE network being strongly preferred.
- Proven ability to advance a commercial relationship beyond meetings and into operational execution.
- Strong judgment in stakeholder communication, negotiation support, meeting preparation, and persistent follow-up.
- Disciplined use of CRM, action tracking, and account reporting across multiple relationships simultaneously.
- Capacity to coordinate across Legal, Product, Data, Sales, Operations, Marketing, Finance, and People without losing ownership of outcomes.
