About the Role
We are a dynamic team focused on partnering with clients to combine data, science, and the expertise of our people. Our goal is to enhance measurement and improvement for the various clients and markets we serve. In this position, you will execute projects with limited supervision, which includes compiling, analyzing, and interpreting sales data, writing client reports, and constructing presentations.
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Responsibilities
- Design questionnaires and other research instruments to gather necessary information.
- Manage internal operations including data processing, scripting, and field kickoffs; monitor field progress with an emphasis on quality assurance.
- Analyze and ensure accurate communication of data findings, with presentations designed to engage clients effectively.
- Analyze and interpret sales and consumer data, presenting key insights to clients virtually.
- Set-up and refresh cyclical reports as needed.
- Draft comprehensive reports and presentations, creating narratives and formulating conclusions with corresponding recommendations.
- Review data for errors and inconsistencies to maintain integrity.
- Participate in client meetings and presentations conducted via calls.
- Collaborate with clients and internal stakeholders to determine analysis design that effectively addresses client inquiries, with support from senior team members.
- Manage relationships with internal stakeholders such as the Global Report Center Team.
- Provide feedback regarding client needs and address challenging internal processes to meet those needs effectively.
- Drive value for clients to achieve agreed revenue targets and enhance client satisfaction.
- Utilize data to identify insights, opportunities, and threats for client brands.
- Introduce additional services from the company when suitable to fulfill client requirements.
- Drive initiatives aimed at improving the Net Promoter Score (NPS) and overall client satisfaction.
- Foster cross-market collaboration within the company and with clients as appropriate.
Qualifications
- University degree in Marketing, Mathematics, Statistics, or other related fields is mandatory; a postgraduate degree is preferred.
- Minimum of 2 years working experience in Market Research.
- Proficiency in advanced Excel, PowerPoint, Power BI, or Tableau is advantageous.
- Strong analytical abilities and excellent numerical skills are essential.
- Excellent communication and visualization skills; an interest in storytelling techniques is preferred.
- High level of client service skills along with an understanding of growth and brand strategy.
- Business acumen with a solid grasp of market dynamics.
- Comfortable operating within a digital-enabled environment.
- Fluent in spoken and written English, with preference for Arabic speakers.
Our Benefits
- Flexible working environment.
- Volunteer time off.
- Access to LinkedIn Learning.
- Employee Assistance Program (EAP).
The company may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks to streamline workflows. These tools aim to improve efficiency and ensure fair evaluation based on job-related criteria. Decisions regarding hiring are made exclusively by humans. The company regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions or require accommodations, please contact your local HR representative.
