As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. We operate as a hybrid workplace to ensure our team can create a work-life harmony that best fits them.
What You’ll Do
- Partner with the Sales team to articulate the overall value proposition, vision, and strategy to customers.
- Own technical engagement with customers during the trial phase, communicating the company’s value based on customer activities and working on any identified issues or concerns to successful conclusion.
- Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility.
- Deliver product and technical briefings/presentations to potential clients.
- Maintain accurate notes and feedback in the CRM regarding customer input, both wins and losses.
- Proactively engage and communicate with customers and the company business/technical teams regarding product feedback and competitive landscape.
Who You Are
- Passionate about educating customers on observability risks that are meaningful to their business and able to build and execute an evaluation plan with a customer.
- Strong written and oral communication skills, with an ability to articulate both the business benefits (value proposition) and technical advantages of our offering.
- Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET.
- Minimum of 3+ years in a Sales Engineering or DevOps Engineering role.
- Able to sit up to 4 hours and travel to and from client sites, with the ability to travel via auto, train, or air up to 45% of the time.
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The company values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
