About the Role
We are currently seeking passionate and dynamic sales professionals who take pride in delivering exceptional customer service and providing creative solutions to our guests. As a Senior Sales Manager, you will be responsible for driving sales activities and maximizing business opportunities within your designated market segment. The role involves implementing strategic sales plans and achieving revenue targets through effective client relationship management.
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Key Responsibilities
- Ensure comprehensive coverage of your assigned portfolio by maintaining strong relationships with key decision-makers and department heads to achieve sales targets and maximize productivity.
- Implement and execute sales strategies and action plans to meet and exceed established business goals.
- Develop proposals, negotiate rates, and secure transient and group business opportunities for the property.
- Generate and promote sales leads across the company network within your assigned market.
- Monitor market trends and competitor activities, providing regular feedback on changing market conditions through sales calls, telephone prospecting, and direct marketing initiatives.
- Establish and maintain accurate account files while supporting the effective management of the accounts database.
- Adhere to approved sales strategies during negotiations and maximize upselling opportunities whenever possible.
Education, Qualifications & Experience
- Hold a degree in Sales, Marketing, Business Administration, or a related field.
- Minimum of two years of post-graduate experience, preferably within the hospitality industry.
- Computer literate with excellent presentation, negotiation, and interpersonal skills.
- Strong written and verbal communication skills in English are essential; proficiency in additional languages will be considered an advantage.
Knowledge & Competencies
- Strong customer-focused approach, a proactive attitude, and a passion for achieving results.
- Flexibility, professionalism, and integrity in all interactions with both clients and colleagues.
- Proven track record of meeting and exceeding sales targets, with the ability to identify opportunities, develop account plans, and successfully implement sales strategies.
Core Competencies
- Understanding Hotel Operations
- Effective Communication
- Planning for Business
- Supervising People
- Understanding Differences
- Supervising Operations
- Teamwork
- Adaptability
- Customer Focus
- Drive for Results
Ideal Candidate
This role is ideal for a results-driven sales professional who thrives in a fast-paced environment and is committed to delivering exceptional service while driving business growth.
