About the Role
Join a dynamic and passionate team at a 5-star hotel, where local culture meets world-class hospitality. Under the guidance of the Director of Sales & Marketing, you will implement all sales activities and maximize business opportunities in your specific area of responsibility. This role focuses on generating and maintaining customers in the travel trade segment through various sales activities.
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Responsibilities
- Generate and maintain a high level of exposure for the hotel through direct sales, telephone calls, fax, and written communications.
- Ensure comprehensive coverage of your portfolio, effectively managing accounts for optimal client servicing and productivity.
- Provide warm, sincere, and enthusiastic service that ensures guest and colleague satisfaction at all times.
- Maintain professional ethics, confidentiality, and a positive attitude while promoting the company image.
- Adhere to company and hotel rules and regulations consistently.
- Stay proficient in Microsoft Office and Outlook, utilizing technology for reports, communication, and client correspondence.
- Be flexible to adapt to sudden increases in working hours based on business needs.
- Submit weekly sales activity reports to the Director of Sales & Marketing focusing on the leisure segment.
- Develop prospect accounts and implement a Sales Action Plan for each account.
- Execute all sales objectives and action plans to meet and exceed assigned targets.
- Provide feedback to the Director of Sales & Marketing on changing market conditions and competitive trends based on direct sales efforts.
- Perform all duties efficiently and in accordance with hotel policies to achieve the position's overall objectives.
- Ensure that selling strategies are effectively utilized during negotiations to maximize selling opportunities.
- Maintain updated client relationships and overall business goals in the property management system.
- Keep the Director of Sales & Marketing informed about negotiation events and progress with each group.
Qualifications
- Bachelor’s Degree preferred.
- Minimum of three (3) years of experience in a similar role within the hospitality industry.
- Excellent verbal and written communication skills.
- Basic understanding of legal contract language.
- Proven leadership abilities with a high level of energy and motivation, demonstrating the company's values.
Job Details
- Job Category: Sales & Marketing
- Job Type: Permanent
- Job Schedule: Full-Time
Embrace the opportunity to be a part of a team that focuses on empowerment and growth while creating memorable experiences for guests.
