Senior Sales Manager

About the Role
This position involves maintaining a thorough understanding of the hotel’s offerings, market trends, and business opportunities. The role requires proactive engagement with clients, as well as strategic planning to drive sales and maximize occupancy and revenue. The ideal candidate will be a skilled communicator who can foster strong relationships and represent the hotel at various events. This role is crucial in supporting the hotel's growth and enhancing its market presence.

Responsibilities

• Maintain thorough knowledge of hotel products, rates, promotions, and cross-selling opportunities.
• Monitor competitor activities, market trends, and business opportunities.
• Represent the hotel at trade fairs, sales events, and promotional activities.
• Plan and execute sales blitzes, client visits, and sales trips effectively.
• Develop and maintain strong relationships with existing and potential clients.
• Respond to client inquiries and requests promptly, within 24 hours.
• Identify new market segments and support the Director of Sales in business development.
• Promote a positive hotel image and deliver excellent customer service.
• Maximize hotel occupancy, average room rates, and revenue through proactive selling.
• Maintain accurate sales records, client accounts, leads, and business opportunities.
• Prepare weekly sales call reports, monthly performance reports, and revenue forecasts.
• Achieve assigned sales targets through effective planning and account management.
• Conduct market surveys and competitor analysis to support pricing strategies.
• Negotiate and finalize contracts in accordance with hotel rate policies and management approvals.
• Plan and manage sales activities, budgets, and deadlines efficiently.
• Coordinate client site inspections, entertainment, and business meetings.
• Attend departmental meetings and participate in hotel operational activities as required.
• Ensure compliance with hotel policies, operational standards, and emergency procedures.
• Uphold values and professional standards.
• Support task force assignments, new hotel openings, and other duties as assigned.

Qualifications

• Bachelor Degree in Marketing or Diploma in vocational hospitality.
• 3–4 years experience in a 4-5 star hotel.

Contract Details

• Job Category: Sales
• Job Type: Permanent
• Job Schedule: Full-Time

Salaries and Benefits

• Competitive Salary
• Duty Meals provided: breakfast, lunch, dinner, midnight meal, and coffee breaks
• Vacation tickets/benefits provided by the hotel
• Medical Insurance Provided