About the Role
The company is seeking a Senior Sales Operations Manager to join the Global Sales Strategy & Operations team within the Scale team. This role merges hands-on analytics, operational excellence, and strategic thinking to support Sales Leaders in the SMB and Scale teams. You'll be pivotal in maintaining business health and facilitating data-informed strategic decisions across the region.
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This position combines technical expertise with business acumen to analyze complex datasets from various sources, delivering insights and intelligence that directly influence decision-making processes.
Key Responsibilities
Key Focus Areas:
- Managing sales performance reporting analysis
- Conducting analysis for trends, observations, and developing recommendations for sales strategy across EMEA
- Creating reports using diverse data sources
- Delivering actionable insights to stakeholders across EMEA
What You'll Bring:
- Strong technical skills in data extraction and modeling
- Exceptional organizational abilities and stakeholder relationship management
- Self-motivation and adaptability to work in a fast-paced, ambiguous environment
- Experience handling large datasets
- Ability to support multiple sales teams simultaneously
Success in This Role Means:
- Collaborating effectively with sales teams, operations teams, internal users, and global counterparts
- Developing and implementing new recommendations
- Creating accurate and impactful reports
- Communicating complex data insights to both technical and non-technical audiences
- Supporting SMB and Scale Sales teams with territory analysis and operational activities
A Day in the Life
The ideal candidate thrives in a dynamic environment, demonstrating strong analytical capabilities and the ability to translate data into meaningful business insights while maintaining high operational standards.
Key Responsibilities:
- Data Analysis & Insights:
- Conduct comprehensive analysis of diverse datasets to uncover meaningful business insights
- Design and deliver regular and on-demand business analytics with stakeholders
- Strategic Planning & Reporting:
- Maintain monthly health of the business
- Metrics & Performance Management:
- Monitor and evaluate existing performance metrics
- Transform complex data into actionable recommendations
- Business Intelligence:
- Deliver strategic insights to guide business decisions
- Provide data-driven recommendations through detailed analysis
About the Team
Join our international, diverse team, which is focused on delivering the best results for customers by working backward from their needs. We are dedicated to supporting new members and fostering a culture that celebrates knowledge sharing and mentorship. The team has extensive visibility to EMEA Directors and Senior Leadership Team due to the strategic nature of the role.
Basic Qualifications:
- Bachelor's degree or equivalent
- Experience using Microsoft Excel to manipulate and analyze data
- Experience developing and implementing systems/tools for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining, and implementing sales processes, procedures, and policies or equivalent
Preferred Qualifications:
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
Our inclusive culture empowers team members to deliver the best results for our customers. If you have a disability and require workplace accommodations during the application and hiring process, please refer to our accommodations page for more information.
