The Senior Security Consultant will provide expert-level support, configuration, and management of Cisco Identity Services Engine (ISE) solutions within a complex enterprise network environment. This role includes ongoing maintenance, troubleshooting, and integration of security services, ensuring smooth and secure network access policies and authentication protocols.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Key Responsibilities:
- Provide expert support, maintenance, and troubleshooting of Cisco ISE environments, including off-shift and weekend coverage when necessary.
- Take ownership of the design, deployment, and ongoing management of the ISE solution.
- Deliver day-to-day operational support and handle Level 2/3 escalations related to Cisco ISE, including dependencies on PKI, Servers, Load Balancers, WAN, Web Acceleration, Security, and VPN (AnyConnect).
- Support Cisco SDA/SD-WAN environments, ensuring policy and access alignment.
- Perform moves, adds, and changes within the ISE solution (e.g., device profiles, new policies).
- Monitor ISE systems and generate reports to ensure compliance and visibility.
- Manage and control administrative access, switch templates, and network device configurations.
- Assist with hardware replacement tasks in line with maintenance schedules or fault incidents.
- Implement and integrate solutions in medium to large-scale enterprise environments.
- Maintain thorough documentation for configurations, changes, and standard procedures.
- Provide support and troubleshooting across network services, including integration with Active Directory and configuration of LANs, VLANs, VPNs, and network firewalls.
- Utilize a strong understanding of protocols such as 802.1x, RADIUS, TACACS+, DHCP, DNS, SNMP, and LDAP.
- Support legacy systems such as Cisco ACS RADIUS and TACACS when required.
Qualifications & Experience:
Required:
- Strong experience in implementing and supporting Cisco ISE in enterprise environments.
- Hands-on experience with network access control, 802.1x, RADIUS, and TACACS+.
- Proficiency in network engineering tasks, including switch configuration, VPN setup, and integration with authentication services.
- Knowledge of Cisco SDA and SD-WAN architectures.
- Familiarity with network services and protocols: DHCP, DNS, SNMP, LDAP.
- Experience with network security best practices and access control policies.
Preferred:
- Previous experience working in resident engineer or customer-facing support roles.
- Cisco certifications such as CCNP Security, CCIE Security, or ISE-specific training.
- Exposure to Cisco ACS (legacy systems) and familiarity with PKI environments.
- Knowledge of Cisco AnyConnect, load balancers, and network acceleration technologies.
Behavioral Competencies:
- Strong analytical and problem-solving skills under pressure.
- Excellent communication and customer engagement capabilities.
- Ability to work independently and collaboratively with cross-functional teams.
- High attention to detail and adherence to documentation standards.
Language Requirements:
- Proficiency in English is expected; additional language skills may be beneficial.