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Senior Service Engineer

Unlock employer Abu Dhabi, United Arab Emirates Posted: 14 Oct 2025

Financial

  • Estimate: $55k - $75k*
  • Zero income tax location

Accessibility

  • Office Only
  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

As a responsible Senior Service Engineer, you are to carry out the execution of SLA Programs, Retrofit Upgradations, Extensions, and Modifications of Control and Protection systems for assignments classified as medium or high complexity. Manage completion of all site activities efficiently, cost-effectively, and in accordance with contract specifications, quality standards, and safety requirements.

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Responsibilities

  • Represents the Service Engineering function at project and customer meetings, contributing to the creation of the project execution philosophy and plan. Performs implementation of the project philosophy and plan.
  • Supports continuous improvement of project process and product and system design via provision of lessons learned feedback and issuing claims (new scope of work, cost impact, time impact, risk quantifications, etc.).
  • Conducts risk and opportunity assessments in real time during execution of service engineering activities to ensure safe implementation of the project philosophy and identification of potential variation requests to support contract claims.
  • Ensuring that Hitachi Energy is presented as a professional organization in all interactions with the customer.
  • Actively develops and coaches colleagues, cultivating a network of engineering colleagues both within and outside own business unit.
  • Prepares project documentation such as Schedule, SAT, MoS, RA, Site Visit Reports, Incident Reports, RCA, etc. in coordination with TL & PM.
  • Performing modification, extension, and upgrade works including scheme checks, system power up, components tests, final setting implementation, end-to-end tests, signal tests, Stability Tests, SAT, system integration support, communication verification, energization checks, etc.

Location
Abu Dhabi, Abu Dhabi, United Arab Emirates

Job Schedule
Full time

Remote
No

Requirements

  • A bachelor’s degree or master’s degree in a relevant field is preferred.
  • Thorough knowledge and experience of Substation Control and Protection Systems for EHV, HV, and MV systems including protection philosophies of busbar, line, transformer, reactor, capacitor, coupler, section, etc.
  • Intermediate knowledge of OT cybersecurity requirements.
  • Ability to lead and manage technicians.
  • Proficiency in both spoken & written English language is required.
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