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Senior Service Engineer - Protection

Unlock employer Abu Dhabi, United Arab Emirates Posted: 14 Oct 2025

Financial

  • Estimate: $90k - $120k*
  • Zero income tax location

Accessibility

  • Office Only
  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

As a Senior Service Engineer at Hitachi Energy, you will execute SLA Programs, Retrofit Upgradations, Extensions, and Modifications of Control and Protection systems for projects classified as medium or high complexity. Your role will involve managing site activities efficiently and cost-effectively while ensuring compliance with contract specifications, quality standards, and safety requirements.

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Key Responsibilities:

  • Represent the Service Engineering function in project and customer meetings.
  • Contribute to project execution philosophy and plan.
  • Support continuous improvement of project processes and system design by providing lessons learned feedback.
  • Manage and estimate service engineering activities, ensuring timely and quality deliverables.
  • Conduct real-time risk and opportunity assessments during service engineering activities.
  • Interface with customers and external providers to facilitate the approval of plant acceptance criteria and address open issues.
  • Develop and coach colleagues while cultivating a network of engineering contacts.
  • Ensure compliance with safety regulations and contractual requirements through rigorous documentation and project management.

Requirements:

  • Bachelor's or Master's degree in a relevant field is preferred.
  • Thorough knowledge of Substation Control and Protection Systems for EHV, HV, and MV systems, including protection philosophies.
  • In-depth product knowledge of Hitachi Energy and competitor IEDs.
  • Proficiency in tools such as MS Office, IET, ITT, PCM, MiCOM, Digsi.
  • Intermediate knowledge of OT cybersecurity requirements.
  • Ability to lead and manage technicians.
  • Language Requirement: Proficiency in both spoken and written English is required.

Hitachi Energy is a global technology leader in electrification, dedicated to powering a sustainable energy future through innovative power grid technologies. With over 50,000 employees across 60 countries, we invite you to apply today to join our team.

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