Senior Service Engineer – SCMS

We are seeking a motivated and enthusiastic Senior Service Engineer – SCMS to join our team. In this role, you will work independently in the Grid Automation field with lots of opportunities to hold technical discussions with customers and travel across the respective country. As a responsible Senior Service Engineer overseeing the SLA Programs, Retrofit Upgradations, Extensions and Modifications of Substation Automation systems for assignments classified as medium or high complexity, you will manage the completion of all site activities efficiently, cost-effectively, and in accordance with contract specifications, quality standards, and safety requirements.

Location: Riyadh, Riyadh, Saudi Arabia
Job Schedule: Full time
Remote: No

Responsibilities

• Representing the Service Engineering function at project and customer meetings.
• Contributing to the creation of the project execution philosophy and plan and managing its implementation.
• Supporting continuous improvement of project processes and product/system design.
• Assisting Project Managers with claims regarding new scope of work, cost and time impacts, and risk quantifications.
• Managing design and commissioning changes per change management processes.
• Supporting the tendering team in estimating efforts for service engineering activities.
• Collaborating with teams to solve complex problems.
• Creating work plans and managing them to deliver on time, quality, and cost.
• Conducting real-time risk and opportunity assessments during service engineering activities.
• Early reporting of contract/quality/program/cost issues to management with resolution recommendations.
• Acting as the Hitachi Energy lead for service engineering on projects.
• Ensuring professionalism in all customer interactions.
• Managing external organizations providing equipment/systems/services.
• Developing and coaching colleagues actively.
• Preparing project documentation in coordination with TL & PM.
• Preparing design documentation, HMI, and database per project requirements.
• Performing modification, extension, and upgrade works including scheme checks, system checks, and cybersecurity implementations.
• Carrying out preventative and corrective maintenance works.
• Obtaining customer approvals for Service Engineering activities.
• Implementing safety rules on project sites as per regulations.
• Proactive coordination and reporting to the Service Engineering Team Leader.
• Ensuring compliance with regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values of safety and integrity by taking responsibility and caring for colleagues and the business.

Requirements

• Bachelor’s degree in electrical or mechanical engineering.
• Knowledge of Substation Automation Systems and different communication protocols (i.e., IEC101, IEC104, IEC61850, LON, SPA, Modbus, etc.).
• In-depth product knowledge of Hitachi Energy MicroSCADA and RTU systems and various IEDs.
• Experience with MS Office, Visio, IET, ITT, PCM, MiCOM, Digsi, etc.
• Knowledge of control and interlocking logic in substations.
• Intermediate knowledge of OT cybersecurity requirements.
• 6 to 10 years of experience as an SCMS engineer with design and commissioning experience.
• Proficiency in both spoken and written English.