Senior Service Engineer - Telecom

As a Senior Service Engineer, you will be responsible for executing SLA Programs, Retrofit Upgradations, Extensions, and Modifications of Control and Protection systems classified as medium or high complexity. Your role includes managing all site activities efficiently and cost-effectively, ensuring compliance with contract specifications, quality standards, and safety requirements.

Key Responsibilities:

• Proficient in handling Telecom SDH Multiplexer, PDH Multiplexer, Wireless Router/Bridges, Switches, Routers, PABX Systems, and Network Management Products.
• Work as a Telecom engineer in PDH, SDH, Ethernet, and MPLS-TP technologies, collaborating with the tendering team to understand client specifications and propose technical solutions.
• Advise clients on maintenance and upgrades of existing installations.
• Deliver presentations and training on new products and solutions to both internal and external customers.
• Represent the Service Engineering function in project meetings and reviews; implement design changes and produce as-built documentation.
• Support continuous improvement of project processes and product/system design through feedback.
• Assist Project Managers in issuing claims and create work plans and cost estimates for assigned areas.
• Finalize customer acceptance certifications and ensure compliance with safety regulations.
• Prepare project documentation including SAT reports, Incident reports, and RCA reports.
• Obtain necessary approvals from utilities/customers for Service Engineering activities of Telecom Systems.
• Ensure adherence to internal and external regulations, procedures, and guidelines.

Qualifications:

• Bachelor’s or Master’s degree in a relevant field is preferred.
• Broad knowledge of HE systems and the technical environment.
• Knowledge and experience of third-party products and systems.
• Proactive coordination and reporting skills.
• Proficiency in both spoken and written English is required.

Join the company, a global leader in electrification, and contribute to powering a sustainable energy future through innovative technologies.

Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Work Conditions: On-site, Full-time