Careem is building the Everything App for the greater Middle East, simplifying movement, food and grocery ordering, payment management, and more. Careem's purpose is to improve people's lives and inspire through a strong organizational culture. Since its inception in 2012, Careem has empowered over 2.5 million Captains and simplified life for more than 70 million customers, operating in over 70 cities across 10 countries from Morocco to Pakistan.
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As a Senior Site Reliability Engineer (L10) on the Storage & Infrastructure team, you will focus on building, scaling, and automating core data services. You will work with various distributed systems such as MySQL, Postgres, Kafka, Cassandra, Redis, and OpenSearch, while also supporting emerging workloads like vector databases and LLM query caches. This role combines operational excellence with opportunities to contribute to AI-driven use cases.
What You'll Do:
- Deploy, scale, and maintain cloud-native data systems on AWS.
- Automate storage operations using Infrastructure as Code (e.g., Terraform, Pulumi).
- Support AI-related infrastructure (e.g., Milvus, Weaviate, Pinecone).
- Collaborate with ML engineers and platform teams to support LLM-powered services.
- Optimize performance across services using tools like Prometheus, Grafana, and OpenTelemetry.
- Participate in on-call rotations and contribute to post-incident reviews.
- Design secure, scalable environments that are AI-ready and cost-efficient.
You’ll Thrive If You Have:
- 5–8 years of experience operating distributed systems at scale.
- Proficiency in one or more programming languages (e.g., Go, Python, Bash).
- Strong understanding of cloud infrastructure (preferably AWS).
- Experience with Infrastructure as Code and CI/CD pipelines.
- Familiarity with Kafka, Redis, Cassandra, or similar systems.
- Exposure to AI infrastructure (bonus): vector stores and model serving platforms (e.g., Ray, LangChain, LlamaIndex).
- Curiosity about integrating infrastructure with AI agents and LLM-based applications.
Work Conditions:
- Work 4 days a week in the office and 1 day from home.
- Option to work remotely from any country in the world for 30 days a year.
- Unlimited vacation days per year.
- If in an individual contributor role in tech, work 2 days in the office and 3 from home.
- Access to healthcare benefits and fitness reimbursements for health activities, including gym, health club, and training classes.
Language Requirements:
- Proficiency in English is required. Language skills in Arabic are a plus.
