Canonical is a leading provider of open-source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We are pioneering global distributed collaboration with over 1200 colleagues in 75+ countries, enabling a mostly remote work environment. Teams meet two to four times a year in person to align on strategy and execution.
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We are hiring a Senior Site Reliability / Gitops Engineer for our Information Systems (IS) team. This role offers an opportunity for an "automation-first" senior technologist who is passionate about Linux to build a career at Canonical and drive success for those leveraging Ubuntu and other open-source products. You will support and maintain Canonical's IT production services, which are used by over 60 million Ubuntu users.
As a Senior SRE & Gitops Engineer, you will have a unique opportunity to enhance operations automation within both private and public clouds. Your responsibilities will include defining infrastructure as code, improving Canonical products, and collaborating on design and implementation with various teams.
Key Responsibilities:
- Drive the development of automation and GitOps within your team as an embedded tech lead.
- Collaborate closely with the IS architect to align solutions with the IS architecture vision.
- Design and architect services that the IS team can offer as products.
- Apply IaC expertise to improve automation and IaC processes within IS.
- Automate software operations for reusability and consistency across different cloud environments.
- Maintain operational responsibility for all of Canonical's core services, networks, and infrastructure.
- Develop expertise in troubleshooting, capacity planning, and performance investigation.
- Use observability tools such as Prometheus, Grafana, and Elasticsearch to design, implement and maintain monitoring and alerting systems.
- Mentor team members through design sessions and collaborative work.
- Manage time-critical escalations effectively.
Requirements:
- Modern perspective on hosting architecture driven by infrastructure as code.
- Strong product mindset focused on developing effective products.
- Experience in Python software development and managing large projects.
- Familiarity with Kubernetes or other container orchestration systems.
- Proven experience in deploying cloud infrastructure using code.
- Practical knowledge of Linux networking, routing, and firewalls.
- Experience administering enterprise Linux servers.
- Extensive understanding of cloud computing concepts and technologies.
- Bachelor's degree in computer science or a related engineering field.
- Proficient communication skills in English, both written and spoken.
- Motivated, flexible, and able to troubleshoot effectively.
- A passion for and familiarity with open-source technologies, especially Ubuntu or Debian.
What We Offer:
- Competitive compensation based on location, experience, and performance, with annual reviews.
- Performance-driven bonuses and additional benefits reflecting company values.
- Distributed work environment with twice-yearly team sprints in person.
- Personal learning and development budget of USD 2,000 per year.
- Recognition rewards and annual holiday leave.
- Maternity and paternity leave.
- Team Member Assistance Program & Wellness Platform.
- Opportunities for travel to new locations for team meetings.
Canonically, every identity will be given fair consideration, fostering a diverse workplace that enriches our environment and products.
