Senior Software Engineer (Kronos)

We have an immediate vacancy for a Senior Software Engineer (Kronos) with 5 years of experience at Synechron in Riyadh, Saudi Arabia. We are seeking a skilled Kronos Engineer to provide expert-level support, advanced troubleshooting, and technical enhancements for our Kronos Workforce platform (Workforce Central or Dimensions).

Location: Riyadh, Saudi Arabia (On-site)
Work Conditions: Full-time
Language Requirements: Arabic speaker preferred

Key Responsibilities:

• Act as the final escalation point (L3) for complex Kronos issues, analyzing and resolving advanced technical problems, including custom pay rules, interface failures, and system performance.
• Ensure system uptime, lead incident resolution efforts, conduct root cause analysis, and contribute to knowledge sharing across support tiers.
• Configure and maintain advanced Kronos system components, including delegation rules, workflows, dynamic email/notification templates, and custom reports with tailored user roles and permissions.
• Develop custom queries using SQL and Workforce Integration Manager to support reporting, automation, and data validation.
• Design, test, and maintain APIs and web services to facilitate integration between Kronos and various systems such as HRMS, Payroll (e.g., SAP, Workday, Oracle), and external scheduling tools.
• Monitor and support middleware tools like Dell Boomi and MuleSoft to ensure efficient interface operations with Kronos.
• Participate in Kronos version upgrades, conduct patch testing, and perform regression testing to ensure system stability and compatibility.

Technical Skills Required:

• Deep expertise in Kronos Workforce Central or Kronos Dimensions.
• Proficiency in:
  • Kronos APIs (REST/SOAP)
  • Kronos WIM (Workforce Integration Manager)
  • Custom query development and data exports
  • Advanced email/notification scripting
  • Delegation logic and routing configuration
• Core understanding of cyber security rules and mitigations.
• Experience with:
  • SQL and relational databases
  • Reporting tools (e.g., Kronos Analytics, Crystal Reports)
  • REST APIs using Java/Node
  • Postman
  • SFTP/secure data transfer protocols
• Familiarity with Agile or ITSM tools (Jira, ServiceNow, Remedy).

For further information about the company and to apply, please look for the application portal through your job-seeking resources.