We have an immediate vacancy for a Senior Software Engineer (Kronos) with 5 years of experience at Synechron in Riyadh, Saudi Arabia. We are seeking a skilled Kronos Engineer to provide expert-level support, advanced troubleshooting, and technical enhancements for our Kronos Workforce platform (Workforce Central or Dimensions).
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Location: Riyadh, Saudi Arabia (On-site)
Work Conditions: Full-time
Language Requirements: Arabic speaker preferred
Key Responsibilities:
- Act as the final escalation point (L3) for complex Kronos issues, analyzing and resolving advanced technical problems, including custom pay rules, interface failures, and system performance.
- Ensure system uptime, lead incident resolution efforts, conduct root cause analysis, and contribute to knowledge sharing across support tiers.
- Configure and maintain advanced Kronos system components, including delegation rules, workflows, dynamic email/notification templates, and custom reports with tailored user roles and permissions.
- Develop custom queries using SQL and Workforce Integration Manager to support reporting, automation, and data validation.
- Design, test, and maintain APIs and web services to facilitate integration between Kronos and various systems such as HRMS, Payroll (e.g., SAP, Workday, Oracle), and external scheduling tools.
- Monitor and support middleware tools like Dell Boomi and MuleSoft to ensure efficient interface operations with Kronos.
- Participate in Kronos version upgrades, conduct patch testing, and perform regression testing to ensure system stability and compatibility.
Technical Skills Required:
- Deep expertise in Kronos Workforce Central or Kronos Dimensions.
- Proficiency in:
- Kronos APIs (REST/SOAP)
- Kronos WIM (Workforce Integration Manager)
- Custom query development and data exports
- Advanced email/notification scripting
- Delegation logic and routing configuration
- Core understanding of cyber security rules and mitigations.
- Experience with:
- SQL and relational databases
- Reporting tools (e.g., Kronos Analytics, Crystal Reports)
- REST APIs using Java/Node
- Postman
- SFTP/secure data transfer protocols
- Familiarity with Agile or ITSM tools (Jira, ServiceNow, Remedy).
For further information about the company and to apply, please look for the application portal through your job-seeking resources.
