The company KSA Sales organization is seeking a Senior Solution Architect with demonstrated experience in the Energy sector to lead high-impact technical engagements across strategic accounts. This role is integral in delivering the company's value throughout the full customer lifecycle, from early discovery and solution design to adoption, success, and growth. Utilizing deep technical knowledge, industry understanding, and solution selling skills, you will serve as a trusted advisor, helping customers navigate complex situations with the company's offerings. Responsibilities include leading and coordinating cross-functional teams, building strong client relationships, architecting innovative and scalable solutions, and driving customer value. A proactive, customer-centric approach is essential.
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Key Responsibilities:
- Become the technical leader at assigned customer accounts, building strong relationships to understand their goals, challenges, and desired outcomes while serving as a trusted advisor.
- Act as the technical advisor to the Sales team, providing strategic input on all technical aspects of the sales process.
- Collaborate with Sales to identify and mitigate technical blockers, understand requirements, and align the company's solutions with customer needs.
- Assist in developing proposals and responding to RFPs with technical expertise and solution recommendations.
- Design and present technical solutions that address customer challenges and align with business objectives.
- Lead technical sales conversations, articulating how the company's portfolio meets both technical and organizational needs.
- Provide ongoing technical guidance and support, resolving issues and driving adoption.
- Conduct regular check-ins with customers to assess satisfaction, identify opportunities for expansion, and address any gaps.
Qualifications:
- Strong technical background with hands-on experience in solution architecture and managing the full sales lifecycle (pre- and post-sales).
- Experienced in the company's product portfolio, particularly in hybrid cloud, automation, virtualization, containerization, DevOps, and platform engineering.
- Exceptional communication and executive presentation skills, capable of explaining complex technical concepts to diverse audiences.
- Proven experience in customer success and technical account planning or related roles.
- Demonstrated ability to collaborate across functions and build strong internal and external relationships.
- Strong discovery, problem-solving, and analytical skills to architect appropriate solutions.
- Willingness to travel as needed to support customer and business requirements.
Language Requirements:
Proficiency in English is required; additional language skills relevant to the region may be advantageous.
