The company KSA Sales organization is seeking a Senior Account Solution Architect with proven experience in the Energy sector to join our Account SA team based in Riyadh. This role is pivotal in delivering the company's value throughout the full customer lifecycle, from early discovery and solution design to adoption, success, and growth.
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Leverage deep technical knowledge, industry understanding, and solution selling skills to serve as a trusted advisor, helping customers navigate complex situations with the company's offerings. This involves leading and coordinating cross-functional teams, including sales, services, and customer success, to ensure strategic alignment, impactful execution, and the achievement of measurable outcomes.
Success relies on building strong client relationships, architecting innovative and scalable solutions, and driving sustained customer value. A proactive, customer-centric approach is essential, along with the ability to foster collaboration among internal and external stakeholders to ensure customers achieve lasting success.
Key Responsibilities:
- Become the technical leader at assigned customer accounts, building relationships to understand their goals, challenges, and desired outcomes.
- Act as the technical advisor to the sales team, providing strategic input on technical aspects of the sales process and collaborating to mitigate technical blockers.
- Assist in developing proposals and responding to RFPs with technical expertise and solution recommendations.
- Design and present technical solutions addressing customer challenges and align with business objectives.
- Lead technical sales conversations, articulating how the company's portfolio meets both technical and organizational needs.
- Provide ongoing technical guidance and support to resolve issues and drive adoption.
- Conduct regular check-ins with customers to assess satisfaction and identify opportunities for expansion and upsell.
Required Qualifications:
- Strong technical background with hands-on experience in solution architecture, consultative selling, and managing the full sales lifecycle (pre- and post-sales).
- Familiarity with the company's product portfolio, particularly in hybrid cloud, automation, virtualization, containerization, DevOps, and platform engineering.
- Exceptional communication and executive presentation skills, capable of explaining complex technical concepts to diverse audiences, including executive-level stakeholders.
- Proven experience in customer success, technical account planning, or related roles.
- Ability to build strong internal and external relationships through collaboration.
- Strong problem-solving and analytical skills.
- Willingness to travel as needed to support customer and business requirements.
Language Requirements:
Knowledge of Arabic may be beneficial to effectively engage with local stakeholders.
About the company:
The company is the world’s leading provider of enterprise open source software solutions, delivering high-performing Linux, cloud, container, and Kubernetes technologies. The company values a flexible work environment, encouraging associates to bring their best ideas and collaborate in an open and inclusive culture.
If you meet the qualifications and are passionate about making an impact, we encourage you to apply for this exciting opportunity.
