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The Engagement Management Solution Consultant team within the Digital Services (DS) organization is looking for new colleagues to solve customer problems with DS software solutions in the Maintenance & Engineering, Airplane Integration, and Leasing domains. As a Senior Solution Consultant in Dubai, this position is responsible for supporting our sales, marketing, and product management teams by providing strong value propositions to address our customers’ challenges.
Key to this position is understanding aviation customer needs, pain points, and business processes and translating these into business solutions. Candidates should be highly motivated with the desire to excel and become experts in DS products and their value to our customers.
Work Conditions: On-site, Full-time
Location: Dubai, Dubai, United Arab Emirates
Visa Sponsorship: Employer willing to sponsor applicants for employment visa status
Position Responsibilities:
- Deliver technical support to sales engagements by focusing on product value propositions for our Maintenance & Engineering, Airplane Integration, and Leasing domains.
- Analyze customer business processes, identify pain points, and propose recommended improvements through our product offerings.
- Present and demonstrate technical system abilities and benefits of DS products.
- Identify tangible and intangible benefits and compile this information into key performance indicators that drive a strong business case for our customers.
- Assist in the identification of future sales opportunities (leads).
- Identify and communicate product enhancement opportunities to product owners.
- Represent the organization as the prime technical contact on projects and at industry conferences.
- Global travel to airline customers (up to 25%).
Basic Qualifications (Required Skills/Experience):
- 5+ years of experience working in commercial aerospace, including commercial airlines, freight operators, MROs, or aircraft lessor business environments.
- Willing and able to travel up to 25% of the time both domestically and internationally.
Preferred Qualifications (Desired Skills/Experience):
- 8+ years of experience working with commercial airline operations within the maintenance and engineering domain or Airplane Integration domain.
- Knowledge of at least one of the DS products such as Airplane Health Management (AHM), Toolbox, or Fuel Analytics.
- Experience in a technical presales (sales engineering) role.
- Excellent communication skills (verbal and written) in proposal preparation and presentations.
- Creative problem-solving capability, strong analytical, and listening skills.
Educational Requirements:
A degree in Computer Science/Information Technology, Engineering, Administration, Science & Technology, or equivalent.
Additional Information:
- Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
- Employment is subject to the candidate's ability to satisfy all UAE labor and immigration formalities.
Language Requirements:
Excellent communication skills in English (verbally and written) are essential.
