ABOUT THE ROLE
This position offers an exciting opportunity to join an innovative team focused on information management, specifically in Content, Enterprise Content Management (ECM), and Information Management solutions. As a Senior Presales Consultant, you will play a critical role in supporting business growth in Saudi Arabia, working closely with Account Executives, Sales Specialists, Services, and partners to secure complex enterprise opportunities. The role entails leading presales engagement processes, delving into customer needs, and articulating clear value propositions based on technological solutions tailored to address specific client challenges.
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KEY RESPONSIBILITIES
- Partner with Sales throughout the opportunity lifecycle, from qualification and discovery through closure.
- Lead customer discovery, requirements gathering, and solution positioning around Content and ECM challenges.
- Design and position the company Content solutions aligned to customer business requirements.
- Deliver tailored demonstrations, workshops, and executive presentations to technical and business audiences.
- Lead or support RFPs, RFIs, tenders, POCs, and technical evaluations.
- Develop solution proposals and value propositions that connect technology to business outcomes.
- Collaborate with system integrators and technology partners on joint customer opportunities.
- Support competitive positioning and identify opportunities to expand existing customer relationships.
WHAT IT TAKES
- 8+ years in enterprise software/technology, with significant experience in presales, solution consulting, or solution architecture.
- Proven experience in customer-facing presales supporting complex enterprise software sales.
- Strong background in Content, ECM, Content Services, Document Management, or Information Management.
- Experience across discovery, solution positioning, demonstrations, RFP/RFI, and POC activities.
- Experience engaging senior business and IT stakeholders, including C-level executives.
- Familiarity with leading platforms such as the company, Documentum, IBM FileNet, Hyland/OnBase, Doxis, Nuxeo, Alfresco, Laserfiche, Newgen, Kofax/Tungsten, or similar.
- Strong understanding of enterprise integrations and business applications such as ERP, CRM, and SAP.
- Ability to translate technical capabilities into business value and compelling customer propositions.
WHAT WE ARE LOOKING FOR
We seek a senior presales professional capable of collaborating with an Account Executive while also independently leading the solutioning aspect of complex opportunities. You should feel comfortable discussing business challenges with senior executives and navigating solution requirements with technical teams. This role focuses on presales and solution consulting, rather than implementation, development, administration, or traditional account management.
- Strong understanding of the Saudi enterprise technology market.
- Previous experience working with Saudi customers in presales or solution consulting is strongly preferred.
- Experience with government, regulated industries, large enterprises, or major system integrators is advantageous.
- Existing Saudi customer or partner relationships are highly desirable.
- Fluent in English and Arabic, both written and spoken.
- Willingness to travel within Saudi Arabia and the wider region.
The company is committed to fostering an inclusive work environment that embraces diversity and equality. Our Employment Equity and Diversity Policy emphasizes the importance of inclusivity, regardless of culture, national origin, race, gender, sexual orientation, age, disability, or other protected status. We welcome all applicants and are prepared to provide accommodations for applicants with disabilities during the recruiting process.
