About the Role
Solutions Engineers at the company drive not only the early-stage evaluation within the sales process, but also play a crucial role in enabling ongoing value-realization for customers, all while helping them move up the adoption maturity curve. In this role, you’ll partner with Account Executives to be the key technical advisor in service of the customers. You’ll be instrumental in surfacing the customers’ stated or implicit Business Needs, and coming up with Technical Designs to best meet these needs. You may find yourself at times facilitating art of the possible discussions and storytelling to inspire customers in adopting new patterns with confidence, and at other times driving creative solutioning to help get past difficult technical roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that helps foster an environment of sustained success for the customer and incremental adoption of the company’s Technology.
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What You Will Do
- Help advance new & innovative Data Streaming use-cases from conception to Go-Live
- Execute on and lead Technical Proofs of Concept
- Conduct Discovery & Whiteboard Sessions to develop new use-cases
- Provide Thought Leadership by delivering Technical Talks and Workshops
- Guide customers with hands-on help and best practice to drive operational maturity of their deployment
- Analyze Customer Consumption trends and identify Optimization opportunities
- Work closely with Product and Engineering teams, and serve as a key Product advocate across the Customer, Partner, and Industry ecosystem
- Forge strong relationships with key customer stakeholders and serve as a dependable partner for them
Requirements
- Bachelor's Degree
- 5+ years of Solutions Engineering or similar work experience
- Experience with Event-Driven architecture, Data Integration & Processing Techniques, Database & Data Warehouse technologies
- First-Hand exposure to Cloud Architecture, Migrations, Deployment & Application Development
- Experience with Automation, GitOps and Kubernetes
- Proficiency in Java, Python or SQL
- Technical certifications - Cloud Developer/Architect, Data Engineering & Integration
- Clear, consistent demonstration of self-starter behavior, a desire to learn new things and tackle hard technical problems
- Exceptional presentation and communications capabilities
- Confidence presenting to a highly skilled and experienced audience, ranging from developers to enterprise architects and up to C-level executives
- Knowledge around event-driven systems, Kafka and Flink
Preferred Experience
- Fluency in Arabic and English
Travel Requirements
Some travel may be required based on business demand
Employment Type
Fixed Term (Fixed Term)
Position Type
Professional
Shift
General (daytime)
Commissionable/Sales Incentive Position
Yes
Location
DUBAI, Dubai, United Arab Emirates
Work Arrangement
Remote
