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About the Role The company Global Sales drives adoption of the cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer’s unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world’s most adopted cloud. We are hiring a Senior Solutions Architect to work with Enterprise and Strategic customers in western Saudi Arabia, based in Jeddah. Saudi Arabia is one of the fastest-growing cloud markets in the Middle East, fuelled by Vision 2030 and ambitious national digital transformation programmes across government, healthcare, aviation, retail, and financial services. This role is central to the company’s growth strategy in the Kingdom — you will serve as the primary technical advisor for a portfolio of high-profile enterprise customers, helping them modernise legacy platforms, adopt AI and cloud-native architectures, and accelerate their digital agendas. Key Job Responsibilities - In partnership with Account Managers and Business Development, drive long-term customer success, satisfaction, and trust through the adoption of the company services and well-architected solutions. - Serve as the primary technical advisor for enterprise customers in the Jeddah and western Saudi Arabia region, building trusted relationships with senior stakeholders and influencing their long-term technology strategy. - Educate customers on the value proposition of the company and lead deep architectural discussions to ensure solutions are designed for successful deployment in the cloud, including competitive migration paths from other cloud providers to the company. - Conduct one-to-few and one-to-many enablement sessions to transfer knowledge to customers considering or already using the company (e.g., Dev Days, Immersion Days, Workshops, and GameDays). - Capture and share best-practice knowledge amongst the company Solutions Architect community; contribute to customer-facing publications such as white papers, blog posts, and reference architectures. - Act as a technical liaison between customers, company Service Teams, and Support — gathering product feedback, driving feature requests, and mentoring fellow Solutions Architects in the region. A Day in the Life As a Senior Solutions Architect in Jeddah, your day revolves around customer impact. You might start the morning preparing an architecture proposal for an enterprise customer exploring a migration from on-premises or competing cloud platforms to the company. Mid-morning, you join a deep-dive technical session with a customer’s engineering team, whiteboarding a microservices architecture for their digital platform and advising on the right mix of compute, AI/ML, and data services. After lunch, you collaborate with your Account Manager and the wider account team on a strategy call — aligning on the technical win plan for a competitive opportunity and identifying the right Specialist SAs or ProServe resources to bring in. Later in the afternoon, you might lead a workshop or Immersion Day for a group of developers at a customer site, walking them through hands-on labs on the company's Bedrock, GenAI application patterns, or container modernisation with EKS. Between customer meetings, you capture feedback on product gaps, draft a blog post on a solution pattern you designed last week, or review an architecture created by a teammate. Your week also includes internal syncs with the broader KSA SA team, community knowledge-sharing sessions, and preparation for upcoming events. No two days are the same, but the constant is clear: you are the customer’s trusted technical partner, and your work directly drives their success on the company. Basic Qualifications - 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience. - 3+ years of design, implementation, or consulting in applications and infrastructures experience. - 10+ years of IT development or implementation/consulting in the software or Internet industries experience. - Knowledge of cloud architecture. Preferred Qualifications - 5+ years of infrastructure architecture, database architecture and networking experience. - Experience working with end user or developer communities. - Experience in a technical role within a sales organization. - Experience with presentations and speaking with executives, IT, management, and developers. - Experience designing or advising on AI/ML workloads, including model training, inference, and deployment on cloud infrastructure. - Experience with generative AI concepts and their application to enterprise use cases (e.g., foundation models, RAG architectures, AI agents, prompt engineering). Preferred / Nice-to-have - Experience architecting data pipelines and data platforms that support AI/ML workloads (e.g., data lakes, feature stores, vector databases). - Hands-on experience with AI/ML frameworks and services (e.g., SageMaker, Bedrock, TensorFlow, PyTorch, Hugging Face) or equivalent cloud AI platforms. Our inclusive culture empowers employees to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://thecompany.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
