Senior Solutions Architect - UAE

About the Role
We are seeking an experienced cybersecurity professional for the position of Senior Solutions Architect based in the UAE, covering the METNA region. In this role, you will serve as the consistent value champion for the company throughout the entire customer lifecycle, from pre-sales to post-sales and professional services. You will collaborate closely with our Enterprise Sales team, conducting proof-of-value demonstrations with both new and existing customers to establish technical wins and build impactful relationships that drive successful business outcomes.

You will engage as the primary contact within strategic accounts, spearheading the adoption of the latest features of the company One Platform. Unlike traditional consultancy roles, this position emphasizes a long-term dedicated relationship with customers, allowing you to provide ongoing industry insights and operational expertise to enhance their cyber resilience by aligning closely with their cyber strategies and vision. Your success hinges on the success of the customers you support, reinforcing a personal commitment to their growth in the cybersecurity space.

Key Responsibilities
As a senior individual contributor, your main responsibilities will include:

• Identify and help define prospective customers’ technical requirements/use-cases to align with the company Labs’ technical and business value proposition.
• Engage C-level executives and technical cybersecurity professionals through comprehensive solution demonstrations and managing proof-of-concepts.
• Act as a trusted security advisor throughout the technical sales cycle by developing cyber skills programs, facilitating crisis simulations, and measuring organizational risk.
• Partner with key customers to understand and achieve their business objectives and cybersecurity initiatives.
• Establish strategies and roadmaps for driving cyber workforce resilience through a structured approach.
• Conduct routine Executive Business Reviews with stakeholders to provide insights that aid in long-term account health.
• Proactively recommend program improvements and suggest new initiatives based on expertise in cybersecurity.
• Promote platform adoption to maximize the value delivered through the company Labs Platform.
• Stay connected with the cybersecurity community to remain informed of evolving threats and technologies.
• Collaborate with product, content, and engineering teams to relay customer feedback and influence product development.

Program Management

• Support customers in incorporating the company One into their cybersecurity programs by leveraging platform metrics and insights to highlight the value created.
• Serve as an escalation point and primary liaison between sales, product leadership, and client accounts.
• Assist the Customer Success Manager (CSM) in delivering Executive Business Reviews, providing insights that guide account strategy and expansion opportunities.

Requirements
We would love to hear from you if you have proven experience in the following areas:

• 5+ years in an information security practitioner or solutions consulting role, with experience in pre-sales highly desirable.
• Extensive experience in client-facing roles, consulting, and presenting to C-level executives and technical stakeholders.
• Proficiency in IT fundamentals including computer hardware/software, databases, networking, security, and software development.
• Authoritative knowledge of information security concepts, compliance, and standards, with the ability to communicate effectively without jargon.
• Hands-on experience with Windows and Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), and public cloud environments.
• Experience leading technical presentations for diverse audiences across all levels.
• Industry qualifications such as CISSP are desirable but not essential.

Benefits
We offer an inclusive, supportive workplace along with a comprehensive range of benefits:

• Additional benefits allowance for pension, healthcare, and housing.
• Flexible working arrangements, including remote work options, 25 days of annual leave, 2 volunteer days, and a half-day off for birthdays.
• Enhanced parental leave, mindfulness groups, critical illness cover, and family care options.
• Career and learning development opportunities through internal resources and a 'Learn Anything' fund.
• Participation in stock options, sales incentives, and formal recognition programs.
• Sociable team culture with monthly social events, sports clubs, and team-building activities.
• Opportunities for in-person gatherings at our EMEA HQ on a bi-annual basis and regular local meet-ups.

Equity and Inclusion
We are committed to fostering an inclusive culture where every individual contributes to our collective strength, promoting open dialogue and ensuring everyone feels valued.

If you're ready to make an impact in the cybersecurity field and thrive in a collaborative environment, we encourage you to apply!