About the Role
Our Solution (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical components of a sales engagement. This includes explaining the company's advantages and differentiators, and how our solutions stack meets these customer challenges, all while getting customers excited about using this new approach for delivering consistent business value. This specific position focuses on assisting customers who interact with our technology via application code and the application development process. This development-centric position requires experience in Presales, software development experience as well as time developing business solutions. Experience with one or more Enterprise Programming Languages and Solution Development methodologies is essential.
Location: Dubai
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Responsibilities:
- Operate in a consultative process with customers and prospects to define their challenges and opportunities.
- Map these challenges to the company's Ecosystem by presenting differentiating and sustainable business value.
- Educate and become a trusted advisor and challenge assumptions and current status while delivering value to the prospects and customers.
- Present art of the possible and think outside the box approaches and solutions.
- Support technical and business discovery activities including workshops, demonstrations, across multiple opportunities.
- Work closely with the sales team on account strategy and identifying additional opportunities in existing and new accounts.
- Ensure the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
- Develop and deliver exceptional and engaging company/product presentations and demonstrations.
- Work with all technical levels from managers, to architects, and developers and explain the company's Ecosystem and its applicability to business objectives and business value.
- Be the technical product expert and advisor for customers and stay up-to-date on the data solutions competitive landscape.
- Partner with Product Management and Engineering to provide feedback from the field and represent the customer perspective.
- Identify and write internal and external technical collateral, like typical deployment architectures or best practices and industry standards.
Preferred Qualifications:
- 8+ years in a Pre-Sales/Customer-Facing/Consulting Role.
- 3+ years of experience in software development or related industries.
- Familiarity with NoSQL databases or other distributed high-performance systems.
- Excellent presentation skills with an ability to present technical solutions concisely to customers or potential customers all the way from development roles to the C-Suite.
- Passion for diving into technical issues and solving customer challenges.
- Programming skills with any one of the following: Java, Python, Javascript, .NET, C, SQL.
- Experience in at least one of the major cloud services providers (AWS, Azure, GCP).
- Experienced in designing solutions on at least one major database platform including data modeling, indexes, and query optimization.
- Fluent in English and Arabic.
Why the company?
Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. The company's mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust the company to power their modern applications and build innovative new ones. We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK.
Benefits Include:
- Generous Time Off Program - Flexibility to care for you and your family.
- Wellness Benefits - A variety of world-class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs.
- Financial Planning - Retirement program and Business Travel Insurance.
- Career Growth - Be valued, Create value approach.
- Fun Perks - An ergonomic and comfortable in-office/WFH setup. Food & Snacks for in-office employees.
- And much more!
Note: Some programs are not applicable to all countries. Please discuss with a company recruiter to learn more.
The company is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of the company's can-do culture.
We value diverse educational and career backgrounds. If your experience aligns with the role’s goals—even if it doesn’t follow a traditional path—we’d love to hear from you.
