Are you an experienced Services Presales Consultant who could provide advice for a game-changing, enterprise-wide IT Transformation service? Do you want to be a hero to Dell’s customers by resolving their complex IT issues? Join us to do the best work of your career and make a profound social impact as a Services Presales Consultant on our Dell Technologies Services team in Riyadh, Saudi Arabia.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
The Service Presales Consultant works within our Dell Technologies Services (DTS) business unit and leads the IT Transformation services solution definition in close alignment with the Services Sales and Services Delivery Teams. This role involves collaboration with product account teams to position the Dell solution that best meets customer requirements and expected outcomes.
IT Transformation services at Dell cover a wide range of technologies and solutions and span across our Consulting, Deployment, Residency, Support, and Managed services, all aligned with our product portfolio (Storage, Data Protection, Servers, Converged/Hyperconverged infrastructure, and Network).
Key Responsibilities:
-
Support highly complex accounts and lead customer presentations and workshops at the senior leadership level, articulating the IT transformational journey in both business value and technology terms, with a special focus on MultiCloud, Data Center, and Automation/Integration.
-
Manage solution development, including solution design, scope documents, risk profile, and financials; coordinate the Team of Subject Matter Experts and Solution Architects in the Solution definition and services effort estimates.
-
Create deliverables, RFP responses, and Statements of Work based on Dell Services offers according to the Solution needs. Act as the Services Presales solution owner and contribute to the sales pursuit strategy.
-
Contribute to business results through the quality of solution, advice, and decisions; represent DTS in Dell Tech Organization through internal presentations, programs, and training.
Requirements:
-
Expert level experience in IT transformation, including Multi Cloud solutions, Data Center, Virtualization, Automation, Infrastructure-as-Code, Application Transformation, Data Analytics, AI solutions, and integration of all these into existing IT environments.
-
Proficient in multiple service areas and technologies.
-
Previous experience as a solution lead, pre-sales consultant, or solution architect with proven skills in constructing services solutions (scope services, assemble effort estimates, plan programs and work packages).
-
Thorough understanding of services P&L and cash flow development (including business impact), risk analysis, and commercial models.
-
Proven experience in client-facing roles and effectively influencing at all levels (up to CxO); ability to construct, tailor, and negotiate service contracts (e.g., Statements of Work).
-
Exceptional consulting skills, including methods, tools, and techniques to apply within an IT transformation context; professional communication skills in English; ability to work across EMEA in an international environment.
Desirable Requirements:
-
Working knowledge of Dell and VMware products.
-
Understanding of IT cyber security, artificial intelligence, and hyperscale cloud solutions.
