Senior Specialist - Business Analysis

The company is seeking a Senior Specialist - Business Analysis to join their team. This role will focus on analyzing business needs, gathering requirements, and ensuring that data-driven solutions align with business objectives. The ideal candidate will possess strong analytical skills, knowledge of data science and AI principles, and the ability to effectively communicate with both technical and non-technical stakeholders.

Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Work Conditions: On-site, Full-time
Language Requirements: Not specified

Responsibilities:

• Collaborate with stakeholders to gather and document business requirements.
• Conduct interviews, workshops, and surveys to understand business needs.
• Serve as the primary liaison between business stakeholders, technical teams, and third-party vendors.
• Conduct detailed requirement gathering across subsystems such as BMS, EMS, CCTV, Access Control, and Fire Alarm Systems.
• Translate complex integration needs (BACnet, Modbus, REST APIs, etc.) into functional requirements for development and data engineering teams.
• Maintain and refine Use Case Matrix, Process Maps, Business Rules, and Acceptance Criteria for ICCC and Digital Twin modules.
• Lead structured onboarding sessions with subsystem vendors, ensuring all technical pre-requisites are captured using standardized templates.
• Drive consistency in data extraction formats, protocols, and access methods.
• Ensure all third-party integrations meet platform security, data quality, and availability standards.
• Collaborate with system architects and partners to design end-to-end IoT and BMS integration and solution frameworks.
• Define data acquisition strategies, communication protocols, and sensor interoperability standards.
• Support selection and evaluation of IoT devices, gateways, and platforms for real-time monitoring and automation.
• Define requirements for predictive analytics models to forecast equipment failures and optimize maintenance schedules.
• Collaborate with data scientists to interpret sensor data and develop actionable maintenance insights.
• Assist in project planning, scheduling, coordination, monitoring progress, and ensuring timely delivery of solutions.
• Define KPIs, dashboards, and performance monitoring frameworks for continuous improvement.
• Ensure compliance with cybersecurity, data privacy, and local regulatory standards.
• Coordinate UAT across internal teams and stakeholders.
• Own the traceability matrix linking requirements to test cases and business outcomes.
• Assist in training planning and documentation handover to operations teams.
• Comply with Quality, Health, Safety and Environment policies and related risk assessments.

Qualifications:

• 5–8 years of experience as a Business Analyst, preferably in smart infrastructure, smart buildings, or data center operations.
• Experience in system integration projects involving OT systems (BMS, CCTV, ACS, Fire Alarm).
• Familiarity with protocols such as BACnet, Modbus, MQTT, REST/HTTP APIs.
• Hands-on experience with Agile/Scrum, writing User Stories, and managing JIRA boards.
• Strong understanding of cloud-hosted applications, ideally in Azure.
• Proficiency in creating process maps, data flow diagrams, and business impact analyses.
• Excellent communication and documentation skills for multi-stakeholder environments.
• Prior experience in UAT planning, vendor onboarding, and phased project rollout is highly desirable.

Preferred Qualifications:

• Knowledge of Digital Twin platforms, 3D modeling, or BIM-based systems.
• Previous experience with cloud-native IoT platforms (e.g., Azure IoT, Kafka, AKS).
• Certification in CBAP, PMI-PBA, or Azure Fundamentals (AZ-900).

What We Offer:
Join the company for a culture of innovation, great career growth opportunities, and competitive rewards, including healthcare, education support, and additional benefits.