Senior Specialist, Digital Advanced Automations Solutions

About the Role
This position focuses on generating insights through the latest Artificial Intelligence (AI) and analytics techniques to create value within the organization. The role involves building world-class solutions to address business problems and overcoming technical challenges using various AI platforms and technologies. The successful candidate will utilize existing frameworks to develop the architectural foundation necessary for scalable AI applications, implementing advanced solutions that support automated business processes and informed decision-making.

Key Accountabilities

• Work on functional design, process design (including scenario design and flow mapping), prototyping, testing, training, and defining support procedures in collaboration with an advanced engineering team and executive leadership.
• Manage solutions development and implement full Solutions Development Life Cycle phases.
• Supervise application amendments and be responsible for reviewing, analyzing, and modifying systems; including encoding, testing, debugging, and installing to support application systems.
• Provide aid and advice to business users in effectively utilizing applications and information technology.
• Identify opportunities to improve business process efficiency.
• Filter data by reviewing reports and performance indicators to detect and correct code issues.
• Utilize statistical tools to identify, analyze, and interpret patterns and trends in complex data sets for diagnosis and prediction.
• Collaborate with programmers, engineers, and management heads to identify process improvement opportunities and propose system modifications, as well as devise data governance strategies.
• Supervise and support the team to ensure the smooth operation of systems, addressing complicated problems escalated by the Digital Help Desk Team or other Solutions team members.
• Collaborate with cross-functional teams to analyze partners’ business and identify areas where AI applications can drive growth.
• Prepare final analysis reports to help stakeholders understand data-analysis steps, facilitating informed decision-making.
• Document solution architecture and insight gained from explorations and projections.
• Analyze trends impacting the organization at local, national, and global levels and present findings to management.

IT Strategic & Tactical Planning

• Coordinate and consult with business and Digital management to ensure successful translation of the Group Digital Advanced Automation solutions strategy into actionable solutions and services.
• Assist in the regular review of the Group Digital Strategy to ensure alignment with business requirements and the company’s short, medium, and long-term plans.
• Ensure strategic goals and plans are translated into sectional tactical plans in coordination with other Digital departments.

Group Digital Advanced Automations Solutions Delivery

• Conduct analysis, scope development, technical evaluations, and prototyping for solutions, ensuring alignment with business requirements.
• Deliver business services according to company standards and strategies, supporting business users within established SLAs.
• Oversee the development, implementation, and support of high-quality, cost-effective solutions critical to business operations.
• Ensure services delivered by external organizations meet agreed service levels and that all deployed solutions undergo comprehensive testing and quality assurance.
• Ensure enterprise architecture principles, data management, and information security standards are adhered to throughout the solution development lifecycle.
• Report progress of assigned programs and projects to management against plans, covering aspects of schedule, resources, and costs.
• Manage programs and projects in compliance with established Project Management Methodology.

Conduct Pre-deployment Activities of Advanced Automations Solutions

• Lead feasibility studies, assess business requirements, and assist in designing processes for various implementations.
• Analyze functional requirements and recommend solutions and improvements for user approval to establish specifications.
• Perform impact analysis for new developments to ensure synchronization and integration of cross-functional solutions and systems.
• Lead the creation of business cases and project initiation documentation.

Evaluate New Solutions and Services

• Assess off-the-shelf packages for fit with existing business processes and recommend appropriate solutions.
• Develop necessary interfaces between solutions, ensuring data availability, integrity, and service continuity.
• Create secure software programs and test for compliance with business requirements and company standards.
• Prioritize change requests received from Digital service owners and users.

Document Group Digital Advanced Automations Solutions

• In collaboration with enterprise and technology architects, prepare design documents, data models, data flow diagrams, and other artifacts.
• Update documentation throughout the company’s development and support lifecycles in accordance with company standards.
• Archive all as-built solution documents for availability.

Act as an SME for Future Domain Specific Implementations

• Implement best practices for all Group Digital Advanced Automations solutions and service implementations.
• Lead deployment of new software releases, providing necessary training and support to users.

Supervision

• Plan and coordinate all domain activities in assigned areas to meet objectives.
• Train and develop staff to enhance proficiency and deliver business objectives.

Budgets

• Contribute to the preparation of departmental budgets and assist in implementing approved budgets and work plans.
• Monitor and report significant variances to support performance and cost control.

Policies, Systems, Processes & Procedures

• Implement approved policies, processes, systems, and procedures to execute work programs in alignment with company standards.

Performance Management

• Contribute to achieving the approved performance objectives for the department in line with the Company Performance framework.

Innovation and Continuous Improvement

• Design new tools and techniques to enhance operational quality and efficiency.
• Identify internal process improvements to achieve greater efficiency in accordance with industry best practices.

Health, Safety, Environment (HSE) and Sustainability

• Adhere to relevant HSE policies and sustainability guidelines in line with international standards and best practices.

Reports

• Provide input for MIS and progress reports for Company management.

Communications & Working Relationships
Internal

• Regular contacts with Digital Management Team across the organization on service delivery, operations, and governance.
• Frequent interactions with Programs/Projects Managers and Architects regarding roadmaps and project delivery.
• Regular communication with counterparts in Group Companies on Digital Strategy, Planning, and Quality Assurance matters.
  External
• Frequent contacts with external auditors, local/international vendors, consultants, and professional organizations.
• Occasional communication with counterparts in regional and international oil companies for benchmarking and study visits.
• Regular contact with Digital service providers regarding strategic directions.

Qualifications, Experience, Knowledge & Skills
Minimum Qualification

• Bachelor's degree in Information Technology, Computer Science, or equivalent.
  Minimum Experience, Knowledge & Skills
• 10 years of relevant IT experience, including at least 6 years in progressively responsible technical and managerial positions in AI and Machine Learning Solutions.
• Deep knowledge of machine learning, deep learning, natural language processing (NLP), Python, NoSQL, and RDBMS.
• Experience in application development, preferably within the oil industry.
  Professional Certifications
• Certification in Machine Learning / Artificial Intelligence (Desired).
• Certification in Project Management Professional (PMP) (Desired).
  Technical Competencies
• As per the approved competency dictionary.
  Behavioral Competencies
• As per the approved competency dictionary.