Senior Specialist, Digital Advanced Automations Solutions

About the Role / About the Job
The role focuses on generating insights by leveraging the latest Artificial Intelligence (AI) and Analytics techniques to derive value at the overall organization level. This position involves building world-class solutions to conquer business problems and address technical challenges using AI platforms and technologies. It requires the creation of architectural foundations and services necessary for AI applications that scale from multi-user to enterprise-class solutions. The role also includes developing and implementing advanced solutions to automate business processes and support stakeholders in making informed decisions.

Key Accountabilities

• Work on functional design, process design (including scenario design and flow mapping), prototyping, testing, training, and defining support procedures, collaborating with an advanced engineering team and executive leadership.
• Manage solutions development and implementations through all phases of the Solutions Development Life Cycle.
• Supervise necessary application amendments and modify systems, including encoding, testing, debugging, and installing to support application systems.
• Provide guidance to business users in the effective use of applications and information technology.
• Identify opportunities to improve efficiency in business processes.
• Review reports and performance indicators to filter data and correct code problems.
• Use statistical tools to identify, analyze, and interpret patterns and trends in complex data sets for diagnosis and prediction purposes.
• Collaborate with programmers, engineers, and management to propose system modifications and devise data governance strategies.
• Supervise and support the team to ensure smooth operation of systems and troubleshoot complex problems escalated by the Digital Help Desk Team.
• Collaborate with cross-functional teams to analyze business areas where AI can stimulate growth.
• Prepare final analysis reports for stakeholders to facilitate informed decision-making based on data trends.
• Document and articulate solution architecture and lessons learned for each exploration and accelerated incubation.
• Analyze local, national, and global trends and predictions impacting the organization and industry, and report to management.

IT Strategic & Tactical Planning

• Consult with business and Digital management to ensure successful translation of Group Digital Advanced Automations solutions strategy into actionable items.
• Contribute to the periodic review of the Group Digital Strategy to align with business requirements and company plans.
• Ensure strategic goals and roadmaps are translated into sectional tactical plans in coordination with other Digital departments.

Group Digital Advanced Automations Solutions Delivery

• Conduct analysis, scope development, technical evaluations, and prototyping to capture domain-related business requirements.
• Ensure delivery of vertical business requirements and services according to company standards.
• Support vertical business users per pre-set SLAs and delivery guidelines.
• Lead development, implementation, and support of high-quality, cost-effective Solutions critical to business operations.
• Ensure services meet established agreements with internal and group users.
• Verify that all deployed solutions underwent a comprehensive testing and quality assurance process.
• Apply enterprise architecture principles, data management, and information security standards throughout the solution lifecycle.
• Report on progress of assigned programs and projects against plans, schedule, resources, and costs.
• Manage all programs and projects in compliance with the Projects Management Methodology.

Conduct Pre-deployment Activities of Advanced Automations Solutions

• Lead feasibility studies, assess business requirements, and assist in designing business processes for small to large systems.
• Analyze functional requirements to recommend solutions and process improvements.
• Perform impact analysis for new developments to ensure synchronization of cross-functional business solutions.

Evaluate New Solutions and Services

• Evaluate off-the-shelf packages for compatibility with business processes and recommend appropriate solutions.
• Develop interfaces between various solutions ensuring systems and data availability, integrity, and continuity of service.
• Develop fit-for-purpose and secure software programs, and test for compliance with business requirements.
• Prioritize change requests from existing Digital services owners and users.

Document Group Digital Advanced Automations Solutions

• Coordinate with architects to prepare design documents, data models, and other system architecture artifacts.
• Update solutions documentation throughout the systems development lifecycle following company standards.
• Archive all as-built solutions documents and artifacts.

Act as an SME for Future Domain Specific Implementations

• Implement best practices for all Group Digital Advanced Automations solutions and services.
• Plan and deploy new software releases, and provide necessary training and support during and post-deployment.

Supervision

• Plan, supervise, and coordinate domain activities to meet functional objectives.
• Train and develop staff to enable proficiency on the job and meet business objectives.

Budgets

• Assist in preparing budgets and ensure implementation of approved budgets and work plans.
• Investigate significant variances to support effective performance and cost control.

Policies, Systems, Processes & Procedures

• Implement approved policies, processes, systems, standards, and procedures in line with company and International standards.

Performance Management

• Contribute to the achievement of performance objectives in line with the company Performance framework.

Innovation and Continuous Improvement

• Design and implement new tools and techniques to improve operational processes.
• Identify improvements in internal processes against best practices to enhance efficiency and define intelligent solutions.

Health, Safety, Environment (HSE) and Sustainability

• Comply with relevant HSE policies, procedures, and controls in line with international standards and guidelines.

Reports

• Provide inputs to prepare Management Information Systems (MIS) and progress reports for company Management.

Communications & Working Relationships
Internal

• Regular contacts with the Digital Management Team on service delivery and operations.
• Frequent contacts with Programs/Projects Managers on roadmaps and project delivery.
• Regular contacts with counterparts in Company Group Companies regarding Digital Strategy and Quality Assurance.
  External
• Frequent contacts with external auditors, vendors, and Digital organizations for quality and cost-effective service delivery.
• Occasional contacts with counterparts in regional and international oil companies for information exchanges or benchmarking.
• Regular contacts with local and international Digital service providers regarding strategic directions.

Qualifications, Experience, Knowledge & Skills
Minimum Qualification

• Bachelor's degree in information technology, Computer Science, or equivalent.
  Minimum Experience & Knowledge & Skills
• 10 years of relevant IT experience, including at least 6 years in progressively increasing technical and managerial roles in AI and Machine Learning Solutions.
• Deep knowledge of Machine Learning, Deep Learning, NLP, Python, NoSQL, and RDBMS.
• Experience in application development, preferably in an oil industry environment.

Professional Certifications

• Certification in Machine Learning / Artificial Intelligence (Desired).
• Certification in PMP (Desired).

Technical Competencies

• As per the approved competency dictionary. Behavioral Competencies
• As per the approved competency dictionary.