The Senior Specialist – PMO Systems & Governance at the company plays a pivotal role at the intersection of technology, governance, and portfolio management within the Operational Excellence Team. In this position, you will own and continuously develop the internal PPM platform, ensuring it is an accurate, trusted, and widely adopted tool across all delivery and commercial teams. Your role is critical in translating business needs into system improvements, driving adoption across the organization, and maintaining data quality to support executive-level decision-making.
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Beyond systems ownership, you will support core PMO functions including portfolio governance, resource tracking, and stakeholder reporting, acting as a bridge between the PMO, engineering teams, HR, and commercial stakeholders, while operating with direct visibility to senior leadership.
Key Responsibilities:
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PPM Tool Ownership & Development
- Own the configuration, maintenance, and continuous development of the organisation's primary PPM platform.
- Identify gaps between current PPM tool capabilities and business needs; design, test, and implement improvements.
- Drive adoption of the PPM tool by onboarding new users, training project teams, and troubleshooting issues.
- Build and maintain dashboards and automated workflows to support portfolio visibility and resource planning.
- Manage the roadmap for PPM tool feature development.
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PMO Governance & Reporting
- Maintain portfolio dashboards and governance artefacts across active projects.
- Support preparation of reports for senior stakeholders (COO, CEO level).
- Track project milestones, deliverables, risks, and issues; escalate deviations promptly.
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Resource & Capacity Coordination
- Support workforce capacity tracker maintenance.
- Track resource allocation, demand, and forecast gaps across the portfolio.
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Stakeholder Communication
- Draft and distribute internal PMO communications.
- Liaise with various teams to gather and validate PMO data.
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Automation Support
- Support automation initiatives across teams.
Requirements:
- Bachelor's degree in a relevant field or equivalent work experience.
- 3–6 years of experience in a role combining systems ownership or administration with project management or PMO functions.
- Demonstrated ability to independently configure, improve, and maintain a PPM tool.
- Strong understanding of project management principles and governance frameworks.
- Excellent written and verbal communication skills in English; capable of clearly communicating technical concepts to non-technical stakeholders.
- High standard of data accuracy, documentation quality, and structured thinking.
- Experience with tools such as Jira, SQL, and any programming language.
- Familiarity with resources in automation platforms or AI tooling is a plus.
Location:
Abu Dhabi Emirate, United Arab Emirates
Work Conditions:
On-site, Full-time
Language Requirements:
Excellent written and verbal communication skills in English.
