About the Role
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We are seeking a Product Designer to join our team focusing on the Digital Consumer Travel experience. In this role, you will play a key part in shaping the future of how customers book and manage a diverse range of travel products, including flights, stays, activities, and more. You will work in a cross-functional team of engineers, product managers, and other designers to turn problems and opportunities into meaningful and impactful experiences. This role requires a deep understanding of customer needs and behaviors, business objectives and market trends, and systems knowledge.
Responsibilities:
- Identify and understand customer needs, behaviors, and pain points, using this to define opportunities and problem statements that inform the team’s work.
- Lead and support discovery activities such as user interviews, surveys, and usability tests to uncover customer needs and validate opportunities.
- Work in a fast-paced team of engineers, product managers, and designers to uncover customer problems and deliver impactful solutions across multiple web and mobile platforms.
- Consider business needs, technical constraints, data, and platform requirements to produce impactful and valuable solutions.
- Creatively translate opportunities into elegant, intuitive, and effective experiences that deliver customer and business value.
- Rapidly and pragmatically produce concepts and prototypes, understanding when further ideation, testing, or changing directions is needed.
- Run experiments frequently to validate assumptions and optimize solutions.
Profile Requirements:
- 3-5 years of product design experience within a consumer-focused organization and a proven record of successfully shipped mobile and web experiences.
- Deep understanding of product strategy and business requirements, with a strong focus on addressing customers’ needs and pain points.
- Design thinker and problem solver, consistently striving to gain a deep understanding of customers, the business, and the problems to solve.
- Comfortable planning and conducting research from interviews and usability tests to surveys, integrating insights into the design process.
- Strong communication skills to convey the story of your work and explain complex concepts to technical and non-technical stakeholders.
- Excellent visual design skills and proficiency in design, prototyping, and whiteboarding tools (such as Figma, Framer, Miro), experienced in working with and contributing to a design system.
- Regularly seek and give constructive feedback; share and discuss work openly at every stage.
- Enjoy working with other designers and cross-functional team members, thriving on transparency and effective communication.
- An online portfolio or PDF showcasing up to 3 projects that represent your design thinking process and the impact of your work is required for consideration.
- Experienced in the entire product design cycle, from UX research, wireframes, and prototypes to final design, implementation, and optimization.
- Proficient in design and prototyping tools (such as Figma, Framer, Proto.io).
- Strong visual design background with knowledge of Google Material Guidelines, Apple Human Interface Guidelines, and design systems.
- Solid understanding and experience in research: interviewing users, setting up surveys and usability tests, and interpreting results.
- Basic knowledge and experience leveraging data and analytics to inform design decisions.
- Strong written and verbal communication skills in Arabic and English.
Being you @ the company:
At the company, our teams work with purpose, clarity, and a shared commitment to doing things the right way.
- A purpose-led workplace where your ideas can create real impact.
- Ongoing learning and development to help you grow with intention.
- Recognition that celebrates your wins, both big and small.
- A community built on trust, curiosity, and shared momentum.
No matter where your journey started, at the company, you will find space to grow, connect, and contribute meaningfully.
