Senior System Engineer

About the Job:
The company is the soft revolution in the Insurtech market, ushering in a new era where insurance empowers its customers. We leverage technology to enhance customer experience and build trust in insurance needs. We are seeking a seasoned Senior Engineer IT Systems to join our AI team in Riyadh, KSA.

Location: Riyadh, Saudi Arabia
Work Conditions: On-site, Full-time

Responsibilities:

• Provision, install, configure, operate, and maintain systems hardware, software, and related infrastructure.
• Configure and maintain infrastructure platforms for Windows servers, Linux, storage, backup components, and monitoring tools.
• Administer and enhance systems including:
  • Windows Server Systems and Office 365
  • Active Directory (maintenance and integration)
  • Linux Servers
  • Backup Systems (Veeam)
  • Disaster recovery solutions to determine RTO and RPO
  • Data Centre Hardware (servers, racks, UPS, etc.)
  • AWS/GCP cloud components including EC2/GCP VMs, S3/GCP Buckets, load balancing, EKS, IAM, VPC
  • Microsoft Azure
  • Google Apps, Workspace, and Slack communications.
• Plan firmware, Windows/Linux OS, and security patches for all infrastructure systems.
• Negotiate vendor management services and maintain system technical standards.
• Manage a 3-2-1 backup rule data protection strategy.
• Complete daily and monthly reporting as needed.

Requirements:

• Bachelor's degree in Information Technology, Engineering, or Information Systems.
• 4-6 years of experience in technical support and administration of Windows/Linux OS environments.
• 1-3 years of experience in engineering or supporting virtualization and storage infrastructure.
• ITIL Service Delivery management qualifications (e.g., MCSE, Security) preferred.
• Strong knowledge of major cloud providers (AWS, GCP, Azure).
• Ability to work ad hoc hours at different locations.
• Excellent analytical, problem-solving, and communication skills.